EndorsedendorsedCompleted

Admin Tooling Backend Maintenance & CI/CD for SaaS Company

Services Covered:

Custom Software Development
Project hero — replace with case study imagery
Industry
Industry

Information Technology

Duration
Duration

16 months

Budget
Budget

Confidential

Client Size
Start Date

1 January 2022

Team Size
Team Size

1-5 Employees

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
81/100
Strong

Project Capability Score (PCS) estimates how capable Talentica Software is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS


Client

Confidential

mapSan Francisco, United States of America

Project Summary

Talentica Software provided contract development and maintenance for a SaaS company's legacy admin tooling backend, using Python Flask services with PostgreSQL and Elasticsearch and deploying on Kubernetes with Istio and Spinnaker. They managed the Jenkins-based CI/CD pipeline and took on GDPR request-processing tooling and additional legacy features. The client praised Talentica's responsiveness, dedication, and effective project management despite time zone differences.

Key Challenges

  • Maintain legacy admin software
  • Take on increasing responsibility for the legacy product

Project Deliverables

  • Admin tooling backend services
  • Multiple Python Flask services
  • PostgreSQL and Elasticsearch storage
  • Service-oriented architecture deployed on Kubernetes with an Istio service mesh
  • Spinnaker deployments and Jenkins-based CI/CD pipeline
  • GDPR request-processing tooling
  • Technical-debt remediation and service rearchitecture

Project Solution

Talentica contractors managed the client's admin tooling backend consisting of multiple Python Flask services backed by PostgreSQL and Elasticsearch. The services ran as a service-oriented architecture on Kubernetes with an Istio service mesh and were deployed using Spinnaker; the team also worked on the Jenkins-based CI/CD pipeline. Over the engagement they addressed technical debt, rearchitected services where needed, responded to user-reported bugs, implemented GDPR request-processing tooling, and handled security team requirements.

Project Outcome

  • Team maintained multiple services effectively leading to offers of full-time positions
  • Projects were delivered relatively on time with effective coordination despite timezone differences
  • The client plans to grow the team and assign further responsibilities

Platforms

  • WebWeb

Tech Stack

  • PythonPython
  • PostgreSQLPostgreSQL

Client Endorsement

Overall Review Rating

4.5star5 out of 5 stars

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

Talentica Software satisfied the client with their prompt and responsive approach. Despite the time zone difference, the team exhibited responsibility, dedication, and adaptability. Project management was relatively timely, and coordination was handled effectively.

Anonymous

Engineering Manager

Note: This endorsement is based on publicly available client feedback from external review sources.

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