endorsedCompleted

Admin Tooling Backend Maintenance & CI/CD for SaaS Company

Services Covered:

Custom Software Development

Industry

Information Technology

16 months

Budget

Confidential

Start Date

1 January 2022

Team Size

1-5

Engagement Model

Offshore

Project Capability Score (PCS)

81/100

Strong

Project Capability Score (PCS) estimates how capable Talentica Software is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

San Francisco, United States of America

Project Summary

Talentica Software provided contract development and maintenance for a SaaS company's legacy admin tooling backend, using Python Flask services with PostgreSQL and Elasticsearch and deploying on Kubernetes with Istio and Spinnaker. They managed the Jenkins-based CI/CD pipeline and took on GDPR request-processing tooling and additional legacy features. The client praised Talentica's responsiveness, dedication, and effective project management despite time zone differences.

Key Challenges

Maintain legacy admin software
Take on increasing responsibility for the legacy product

Project Deliverables

Admin tooling backend services
Multiple Python Flask services
PostgreSQL and Elasticsearch storage
Service-oriented architecture deployed on Kubernetes with an Istio service mesh
Spinnaker deployments and Jenkins-based CI/CD pipeline
GDPR request-processing tooling
Technical-debt remediation and service rearchitecture

Project Solution

Talentica contractors managed the client's admin tooling backend consisting of multiple Python Flask services backed by PostgreSQL and Elasticsearch. The services ran as a service-oriented architecture on Kubernetes with an Istio service mesh and were deployed using Spinnaker; the team also worked on the Jenkins-based CI/CD pipeline. Over the engagement they addressed technical debt, rearchitected services where needed, responded to user-reported bugs, implemented GDPR request-processing tooling, and handled security team requirements.

Project Outcome

Team maintained multiple services effectively leading to offers of full-time positions
Projects were delivered relatively on time with effective coordination despite timezone differences
The client plans to grow the team and assign further responsibilities

Platforms

Tech Stack

Python
PostgreSQL

Client Endorsement

Overall Review Rating

4.5

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Talentica Software satisfied the client with their prompt and responsive approach. Despite the time zone difference, the team exhibited responsibility, dedication, and adaptability. Project management was relatively timely, and coordination was handled effectively.”
Anonymous
Engineering Manager
Date: 05/19/2023