endorsedOngoing

Omni-Channel Web App for Covid-19 Testing

Services Covered:

Custom Software Development • Website Development • DevOps • Software QA and Testing • Digital Product Engineering • CMS Development

Industry

Healthcare

Duration

70 months

Budget

200K - 999K

Start Date

1 October 2020

Team Size

6-10 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

76/100

Good

Project Capability Score (PCS) estimates how capable Symphony Solutions is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Spoedtestcorona.nl (VIRUSSPEEDCHECK B.V.)

Mijdrecht, Netherlands

Project Summary

Symphony Solutions developed an MVP web application and admin platform to coordinate fast COVID-19 testing across the Netherlands and Belgium, enabling online registration, scheduling, payments, and 15-minute email result delivery. The vendor also provided service design, branding, DevOps, testing, and an omnichannel marketing strategy; the initial MVP launched rapidly and further features and scaling are planned.

Key Challenges

Urgent need to reduce test result turnaround from 48+ hours to about 15 minutes
Deliver an MVP (digital and non-digital parts) within approximately two and a half weeks
Deploy a solution covering Netherlands and Belgium and make testing accessible and affordable
Combine digital workflows (online paperwork, scheduling/payment) with drive-through testing operations

Project Deliverables

Web application for users and companies to register for tests, pay online, and receive email results in 15 minutes
Admin platform for managing locations, schedules, clients, doctors and test results
Lead-generating website and promotional content
Omnichannel digital marketing strategy and promo campaign
Back-end admin system and production support

Project Solution

Symphony Solutions delivered a full digital and non-digital solution including service design and branding, a public web application for bookings/payments/results, and an admin back-end for locations, schedules, clients, doctors and results. They provided development (Angular front end, Node.js back end), testing, DevOps and a fast omnichannel marketing strategy to drive visibility and adoption, enabling an MVP rollout within a short timeframe.

Project Outcome

Enabled fast, accessible Covid-19 testing with online registration and 15-minute email results
Launched an MVP in a compressed timeline (around two weeks), enabling rapid go-live
Ongoing rollout of new features and plans to increase load and scale the service

Platforms

Tech Stack

Angular
JavaScript
Node.js

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“With the initial MVP done, Symphony Solutions has become a vital contributor and will soon roll out new features. They work in an agile process, allowing them to launch the project within tight deadlines while constantly refining the requirements. Design, development, and marketing are all integral.”
Jeroen de Jong
Director
Date: 10/30/2020