endorsedOngoing

Telehealth Staff Augmentation & Web Development

Services Covered:

Staff Augmentation • Custom Software Development • Website Development

Industry

Healthcare

Duration

85 months

Budget

200K - 999K

Start Date

1 July 2019

Team Size

6-10 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

73/100

Good

Project Capability Score (PCS) estimates how capable Tooploox is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

New York City, United States of America

Project Summary

A telehealth company engaged Tooploox for staff augmentation, embedding roughly ten Tooploox engineers into its teams to support web application and systems development. Tooploox provided SRE, backend, frontend, and design capabilities using Python and React while integrating closely with internal processes. Stakeholders report strong performance, responsiveness, and partnership-level collaboration.

Key Challenges

Rapid growth requiring additional engineering resources.
Integrate external staff as full members of internal teams and maintain team cohesion.
Scale vendor-provided resources at times of peak internal demand.

Project Deliverables

Integrated staff augmentation (embedded engineers)
Web application development
Systems development
Site reliability engineering
Design services

Project Solution

Tooploox supplied multiple engineers who were embedded within the client's teams, acting as integrated members rather than separate contractors. The vendor provided site reliability, backend and frontend engineering, and design services, working in the client's stack (Python, React, JavaScript) and coordinating via project managers who checked in periodically. The engagement is ongoing since July 2019 with fluctuating team size around ten people.

Project Outcome

Tooploox team members score within the range of good to some of the best people on the client's teams.
The teams are meeting their goals with Tooploox members integrated into internal reviews and processes.
Tooploox is responsive, adaptable, and has suggested improvements that the client adopted.

Platforms

Tech Stack

Python
React.js
JavaScript

Client Endorsement

Overall Review Rating

4.75

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Internal stakeholders are impressed with Tooploox’s services, noting their cohesion with the internal team. Dedicated and collaborative, they not only complete deliverables but contribute to the improvement of each product. Customers can expect a talented, invested partner.”
Anonymous
VP Engineering
Date: 10/21/2020