endorsedOngoing

Psychometric and 360° Feedback Platform for Dubai Client

Services Covered:

Custom Software Development • Software Product Development • Website Development

Industry

Human Resources & Staffing

17 months

Budget

Confidential

Start Date

1 June 2016

Team Size

6-10

Engagement Model

Nearshore

Project Capability Score (PCS)

70/100

Good

Project Capability Score (PCS) estimates how capable SumatoSoft is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

London, United Kingdom

Project Summary

SumatoSoft designed and developed a Ruby on Rails–based psychometric and 360-degree feedback platform that automates extraction, combination, and analysis of survey data using complex, demographic-based scoring methodologies. The vendor built an MVP in the first ten months and continued through multi-phase development; the first iteration is live and is being used across India, Saudi Arabia, Dubai and other UAE locations with growing demand. Communication and project management were handled via Skype, email and Jira, and the vendor was noted for proactivity and flexibility.

Key Challenges

Need for a psychometric and 360-degree feedback platform with bespoke scoring methodologies.
Requirement to streamline report and assessment creation that previously relied on multiple licensed tools and manual Excel work.

Project Deliverables

Psychometric and 360-degree feedback survey platform
Minimum viable product (MVP)
Automated data extraction, combination, and analysis workflows
Assessment and report generation features
Support for customizable scoring methodologies (norming tables)

Project Solution

The vendor implemented a multi-phase development effort based on written technical specifications to build software that automates extraction, combination, and analysis of survey data. They developed the platform using Ruby on Rails with AWS, HTML, CSS and Bootstrap, implemented complex scoring using norming tables and demographic research, and added features to produce assessments and reports. The first phase produced an MVP (roughly ten months), the second phase incorporated nuanced client feedback, and a third phase is being scoped. Team staffing varied over time and included named developers and the vendor's CTO/project manager.

Project Outcome

Product live and used in India, Saudi Arabia, Dubai and other UAE locations with growing demand.
Regular communication via Skype and email; Jira used to track tasks and manage workflow.
Vendor provided effective expectation management and prioritization leading to strategic and cost-effective delivery.
Improved timeline efficiency and visibility after initial phases; client reports proactive planning and flexibility.

Platforms

Web
Cloud

Tech Stack

Amazon Web Services (AWS)
HTML
CSS
Bootstrap
Ruby on Rails

Client Endorsement

Overall Review Rating

4.88

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“While not yet entirely completed, the first iteration of the software is live and is already being used in many countries with growing demand. SumatoSoft is flexible, efficient, and extremely good at planning and being proactive.”
Paul Fardoe
Director
Date: 11/03/2017