Enosis Outsourcing logo
EndorsedendorsedOngoing

Cloud Consulting & Telehealth Automation for Healthcare Center

Services Covered:

Cloud Consulting and Services • AR, VR, and XR Development • AI and Machine Learning • Digital Transformation
Project hero — replace with case study imagery
Industry
Industry

Healthcare

Duration
Duration

37 months

Budget
Budget

50K - 199K

Client Size
Start Date

1 July 2023

Team Size
Team Size

6-10 Employees

Engagement Model
Engagement Model

Onshore

Project Capability Score (PCS)

gauge meter
78/100
Good

Project Capability Score (PCS) estimates how capable Successive Digital is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

mapGreater Noida, India

Project Summary

Successive Digital helped a healthcare center automate processes and migrate its platform to AWS, implementing an AI-powered chatbot and AR/VR automation to support telehealth and scheduling. Their cloud consulting improved cloud data and AI use, which enhanced UX and helped increase online revenue and customer satisfaction. The vendor met deadlines and maintained regular communication via Google Meet and email.

Key Challenges

  • Automate manual billing procedures to enable online processing
  • Introduce advanced telehealth services
  • Streamline and optimize prescription and billing processes to improve UX
  • Migrate the platform to cloud technology for enhanced functionality
  • Improve customer experience and overall portal performance

Project Deliverables

  • Platform migration to AWS
  • AI-powered chatbot
  • AR/VR-based automation for scheduling telehealth services
  • Cloud consulting services to leverage data and AI

Project Solution

Successive Digital automated and streamlined the client's billing, prescription, scheduling, and telehealth processes and migrated the platform to the cloud using AWS. They implemented AR/VR technology to automate scheduling for telehealth services and introduced an AI-powered chatbot to handle patient queries. They also provided consulting to maximize the use of cloud data and AI to improve performance and revenue; implementation is ongoing.

Project Outcome

  • Improved overall UX and streamlined processes
  • AI-powered chatbot improved healthcare tracking and handled patient queries 24/7
  • Increased online revenue and attracted new customers
  • Enabled advanced telehealth services
  • Met project deadlines and addressed performance issues effectively

Platforms

  • AR/VR/XRAR/VR/XR

Tech Stack

  • Amazon Web Services (AWS)Amazon Web Services (AWS)

Client Endorsement

Overall Review Rating

4.88star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Successive Digital's strategies and solutions have created an improved UX and helped the client offer advanced telehealth services, increasing revenue and customer satisfaction. The team is patient, communicative, efficient, and responsive, and they excel at addressing performance issues.”

Anonymous

Director

Note: This endorsement is based on publicly available client feedback from external review sources.

More Projects by Successive Digital

Ongoing
Healthcare

Health Record Management App Redesign & Azure Migration

Preview of the Health Record Management App Redesign & Azure Migration
Budget:
50K - 199K
Duration:
46 months
Team Size:
6-10

Services Covered:

+2 more

Agency name:

Successive Digital

Project capability score:

81/100info-circle
View Project Details
Completed
E-commerce & Retail

E-commerce Platform Scaling, Portal Development & PayPal Integration

Preview of the E-commerce Platform Scaling, Portal Development & PayPal Integration
Budget:
50K - 199K
Duration:
6 months
Team Size:
6-10

Services Covered:

+2 more

Agency name:

Successive Digital

Project capability score:

80/100info-circle
View Project Details
See All Projects by Successive Digital