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AI-powered Healthcare Web App with Conversational Agent

Services Covered:

AI and Machine Learning • Custom Software Development • UI/UX Design
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Industry
Industry

Healthcare

Duration
Duration

25 months

Budget
Budget

50K - 199K

Client Size
Start Date

1 July 2024

Team Size
Team Size

1-5 Employees

Engagement Model
Engagement Model

Onshore

Project Capability Score (PCS)

gauge meter
80/100
Strong

Project Capability Score (PCS) estimates how capable Innovify is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Thera Travel

mapLondon, United Kingdom

Project Summary

Innovify built a web app with an AI conversational agent for a healthcare client, handling UX design, core web development, AWS setup, and integrations such as Zapier. The agent integrates with OpenAI and uses NLP. The vendor consistently met schedules, used Jira for project management, communicated via weekly calls, and has delivered work under budget. The engagement is ongoing.

Key Challenges

  • Build a web application with a digital AI agent to help users understand medical conditions
  • Enable users to book treatments via the app
  • Combine chatbot functionality with medical tool features

Project Deliverables

  • Platform UX design
  • Core web application
  • AI agent implementation
  • AWS services setup
  • Third-party integrations (Zapier)

Project Solution

Innovify scoped and built the platform from scratch, performing the UX design and developing the core web application. They developed and continue to refine an AI agent that uses NLP and OpenAI, set up AWS services, and implemented third-party integrations including Zapier. The vendor led project management and ongoing development work.

Project Outcome

  • Work quality rated excellent
  • Consistently met schedules and timelines
  • Effective project management using Jira and regular weekly communications
  • Delivered work under budget
  • Strong expectation management and improved execution

Platforms

  • WebWeb
  • API/Integration PlatformAPI/Integration Platform

Tech Stack

  • Amazon Web Services (AWS)Amazon Web Services (AWS)

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Innovify has done excellent work and is very good at managing expectations. The team sticks to schedule and meets deadlines, using Jira for project management. Innovify delivers work under budget and communicates with the client via weekly meetings through WhatsApp and phone.”

Saher Shodbhan

Director

Note: This endorsement is based on publicly available client feedback from external review sources.

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