endorsedOngoing

Native Mobile App for Legal Services (LegalZoom)

Services Covered:

Mobile Application Development

Industry

Legal

Duration

112 months

Budget

1M - 10M

Start Date

1 April 2017

Team Size

6-10 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

80/100

Strong

Project Capability Score (PCS) estimates how capable STRV is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

LegalZoom

Glendale, United States of America

Project Summary

STRV developed a native iOS (Swift) and Android mobile app for LegalZoom to help customers form LLCs and other business classifications. They built the product from the ground up — architecture, engineering, and design — and integrated secure APIs, native plug-ins, and chat features. Development is ongoing since April 2017, and STRV has delivered a high-quality product while working closely with the client's teams.

Key Challenges

Need an app to help clients form LLCs, incorporate, and classify their businesses.
Provide post-order functionality for order tracking, digital document access, and chat support (agent and chatbot).

Project Deliverables

Native iOS app
Native Android app
App architecture and engineering
UI/UX design
Secure API integrations
Post-order features (order tracking, digital files)
Chat features (agent chat and chatbot)

Project Solution

Built the mobile app from the ground up including architecture, engineering, design, and product work. Implemented native iOS (Swift) and Android experiences with native plug-ins and SDKs, integrated with the client's secure APIs, and added post-order features for order tracking, digital file access, and chat (agent and chatbot).

Project Outcome

STRV continues to build the right product and ensure a great customer experience.
Client uses Google Analytics to optimize leads and track product metrics.
Communication and project management have been strong despite a ten-hour time difference.
Vendor scaled the developer team rapidly and even sent a developer onsite to the client's office.

Platforms

Mobile

Tech Stack

Swift
Android
iOS

Client Endorsement

Overall Review Rating

4.75

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“While development is still ongoing, STRV has created a high-quality product. Their team works efficiently to ensure that users have a great experience. They’ve exceeded expectations by sending a team member to their partner’s offices for easy collaboration.”
Maurice Bachelor
Director of Engineering
Date: 01/22/2020