endorsedOngoing

Mobile App Development for Mediation & Training Company

Services Covered:

Mobile Application Development

Industry

Legal

Duration

42 months

Budget

Less than 10K

Start Date

1 February 2023

Team Size

6-10 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

81/100

Strong

Project Capability Score (PCS) estimates how capable Matrix Media Solutions (P) Ltd. is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

John Ford & Associates

United States of America

Project Summary

Matrix Media Solutions developed a mobile app for a mediation and training company, migrating the codebase to Node.js and implementing monetization and engagement features. The team introduced a points-based gamification model, a tiered referral program, and UI/notification improvements while building onboarding and educational content. The client praised the team's responsiveness, professionalism, and ability to resolve issues left by prior developers.

Key Challenges

Develop a mobile app version of the client's mediation/training cards
Replace an unprofessional previous development team and fix existing app issues
Design and implement an effective monetization strategy to increase conversions (only 30 of 600 users purchased)

Project Deliverables

Migrated app to Node.js
Implemented points-based monetization system
Built three-level referral program
Designed gamified graphics (heart-shaped progress)
Developed notification system and auto-responder onboarding
Created educational content about empathy and emotional intelligence

Project Solution

Matrix Media migrated the existing mobile app codebase to Node.js and worked through the previous developer's code, advising a rebuild if necessary. They collaborated with the client to design and implement a monetization approach—initially subscription/purchase options and later a points-based gamification model tied to a three-level referral program. The team created gamified UI graphics, developed a notification system and onboarding auto-responder, and planned educational content to improve user engagement and retention.

Project Outcome

Around 600 downloads with 30 purchases (conversion challenge)
Resolved previous development issues and restored client confidence and excitement
Improved responsiveness and project management leading to strong client satisfaction

Platforms

Mobile

Tech Stack

Node.js
React Native

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Thanks to Matrix Media Solutions (P) Ltd., the client is excited to complete the app. The team has delivered phenomenal work and resolved many app issues. Their members are highly professional, responsive, and creative, taking ownership of the product while collaborating closely with the client.”
John Ford
Owner
Date: 08/25/2023