endorsedOngoing

Data Visualization Development & Support for Datawatch (Panopticon)

Services Covered:

Custom Software Development • Software QA and Testing • Software Maintenance and Support • Staff Augmentation

Industry

Software Development

Duration

197 months

Budget

200K - 999K

Start Date

1 March 2010

Team Size

6-10 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

79/100

Good

Project Capability Score (PCS) estimates how capable Stigasoft is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Datawatch

Stockholm, Sweden

Project Summary

Stigasoft augmented Datawatch’s Panopticon team with development, testing and support for data visualization tools, initially focused on Microsoft .NET and later a hybrid .NET/Java stack. They provided customer-facing support, issue resolution, integration with diverse streaming and proprietary systems, and analytics/visualization components. A small, stable offshore team based in Delhi has delivered key elements to the larger product since spring 2010 and earned praise for technical skill, low turnover, and reliable collaboration.

Key Challenges

Scaling the engineering team quickly due to hiring difficulties in Stockholm
Supporting and integrating with diverse streaming and proprietary banking systems
Vetting and making sense of fast-moving data to identify anomalies
Maintaining effective communication and process across geographically separate teams

Project Deliverables

Data visualization tools
Integration connectors for third-party and proprietary systems
Data vetting and analytics components
QA/testing deliverables
Ongoing support and customer-facing issue resolution

Project Solution

Stigasoft provided long-term development, QA and support services for Datawatch’s Panopticon data-visualization product, initially on Microsoft .NET and later as a hybrid .NET/Java stack. They handled customer-facing support and issue reproduction, integrated the product with many streaming and proprietary bank systems, vetted incoming data, and implemented analytics and visualization components. The vendor worked as an integrated virtual team with daily scrums and frequent cross-team communication, and scaled from an initial one-developer/one-QA presence to an eight-person team in Delhi.

Project Outcome

Low turnover rate preserved institutional knowledge and reduced training overhead.
Key, reliable contributions to the product’s functionality and stability.
Effective remote collaboration via daily stand-ups and frequent cross-team communication.
Accumulated expertise in third-party data connectivity and streaming integrations.

Platforms

Tech Stack

.NET
Java

Client Endorsement

Overall Review Rating

4.13

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Stigasoft provides value-added services with high technical skill, excellent customer service, and a low turnover rate. The small team delivers key elements to a large piece of software, continues to build knowledge around third-party data connectivity, and has remained loyal and reliable.”
Ludvig Sandman
Chief Architect
Date: 11/01/2017