endorsedOngoing

Custom CRM & Virtual Wardrobe for LGFG Fashion House

Services Covered:

CRM Solutions • Custom Software Development • Website Development

Industry

Consumer Goods

Duration

74 months

Budget

200K - 999K

Start Date

1 June 2020

Team Size

6-10 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

72/100

Good

Project Capability Score (PCS) estimates how capable Stellar Soft is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

LGFG Fashion House

Nashville, United States of America

Project Summary

Stellar Soft developed a custom CRM for LGFG Fashion House that streamlined sales workflows, automated communications, and added a virtual wardrobe to boost client engagement and conversions. The solution included location-based scheduling and was deployed on a cloud infrastructure (AWS, Docker, Kubernetes). The client reported improved customer satisfaction, significant time savings from automation, and higher team productivity.

Key Challenges

Develop a custom CRM system to streamline sales processes
Improve client engagement and operational efficiency
Automate communication workflows to reduce manual effort
Update the lgfg.com website

Project Deliverables

Customized CRM system
Virtual wardrobe feature
Automated Email and WhatsApp communication workflows
Location-based scheduling (Google Places API)
Cloud deployment on AWS (Docker and Kubernetes)

Project Solution

Stellar Soft designed and built a customized CRM to streamline LGFG Fashion House's sales processes. They automated communication workflows (Email and WhatsApp), added a virtual wardrobe feature for clients to preview tailored suits, implemented location-based scheduling via the Google Places API, and deployed the system on a scalable cloud infrastructure using AWS with Docker and Kubernetes.

Project Outcome

Sales processes became significantly more streamlined
Automation saved the team substantial manual effort and time
Virtual wardrobe feature improved client engagement and drove conversions
Noticeable improvement in customer satisfaction and team productivity

Platforms

API/Integration Platform
Cloud

Tech Stack

Amazon Web Services (AWS)

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Stellar Soft's work has streamlined the client's processes, saving them hours of manual effort and enhancing their conversions and customer engagement. The team delivers on time and communicates clearly. Their reliable support, creative, tailored solutions, and forward-thinking approach stand out.”
Mamikon Rothberg
COO
Date: 02/13/2025