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EndorsedendorsedOngoing

Chat Widget and Client Portal Development

Services Covered:

UI/UX Design • Website Development
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Industry
Industry

Information Technology

Duration
Durationinfo-circle

12 months

Budget
Budget

50K - 199K

Start Date
Start Date

1 May 2019

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Nearshore

Project Capability Score (PCS)

gauge meter
77/100
Good

Project Capability Score (PCS) estimates how capable SpdLoad is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Connexzion Ltd.

map Cyprus

Project Summary

SpdLoad designed and developed a chat widget, a client portal for website owners, and an admin portal for a startup, using Laravel PHP and open-source frameworks. The engagement began with a prototype and technical specifications and is ongoing while the product is in testing. The client praised the team's high quality, communication, and a dedicated project manager, and has continued engagement with SpdLoad.

Key Challenges

  • Develop online chat software from scratch.
  • Build a chat tool for integration into e-commerce websites with customer support, sales, and video/audio calling features.

Project Deliverables

  • Chat widget for embedding into websites.
  • Client portal for website owners.
  • Admin portal.
  • Implementation protocol and technical specifications.

Project Solution

SpdLoad designed and developed a chat widget that embeds into websites, a client portal for website owners, and an admin portal for the company. They began with a prototype, produced technical specifications, and implemented the features using Laravel PHP and open-source frameworks. The team developed the protocol for implementing the tool on client websites and provided ongoing testing support and product iterations. The engagement involved a four-person team including a project manager and a lead developer and included business-model suggestions from the vendor.

Project Outcome

  • High-quality development with no major complaints during testing.
  • Dedicated project manager and strong project management practices.
  • Ongoing testing and iterative improvements with active communication via Slack and Skype.

Platforms

  • WebWeb

Tech Stack

  • LaravelLaravel
  • PHPPHP

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The work has been high quality from the SdpLoad team, leading to continued projects between the teams. Their useful insights even outside of their scope of work make them a great addition to the project. Customers can expect a knowledgeable, communicative team.”

Andrei Kandratsenia

Project Manager

Note: This endorsement is based on publicly available client feedback from external review sources.

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