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Real-time Dashboard & Alerting for Cloud Observability Platform

Services Covered:

API Development • Custom Software Development • UI/UX Design
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Industry
Industry

Software Development

Duration
Durationinfo-circle

17 months

Budget
Budget

50K - 199K

Start Date
Start Date

1 January 2024

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
79/100
Good

Project Capability Score (PCS) estimates how capable SpdLoad is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Middleware

mapSan Francisco, United States of America

Project Summary

SpdLoad provided end-to-end custom software development for an IT company (Middleware), delivering business analysis, UX/UI design, backend development, QA, API integrations, and technical documentation. The team built a real-time dashboard with API integrations to AWS and Azure and a customizable alert system. After launch, the client reduced infrastructure downtime by 37% and improved customer satisfaction while cutting manual monitoring effort.

Key Challenges

  • Initial business analysis
  • Technical documentation

Project Deliverables

  • Business analysis
  • Technical documentation
  • UI/UX design
  • Backend development
  • Quality assurance
  • Real-time dashboard
  • API integrations with AWS, Azure and Prometheus
  • Customizable alert system

Project Solution

SpdLoad performed initial business analysis and produced technical documentation, then delivered UX/UI design, backend development and QA. They implemented a real-time dashboard, developed API integrations with AWS and Azure (and Prometheus), and built a customizable alerting system. Project management was handled via Jira and Slack with biweekly sprints and demos.

Project Outcome

  • Reduced infrastructure downtime by 37%.
  • Decreased engineering team manual monitoring time by 40%.
  • Improved SLAs and customer satisfaction metrics.
  • Project management provided biweekly sprints and visibility via Jira and Slack.

Platforms

  • CloudCloud
  • WebWeb

Tech Stack

  • Amazon Web Services (AWS)Amazon Web Services (AWS)
  • AzureAzure
  • JiraJira

Client Endorsement

Overall Review Rating

4.88star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“After launching the solution, the client has reduced infrastructure downtime by 37% and improved customer satisfaction. SpdLoad uses Jira and Slack to manage projects efficiently, ensuring visibility on progress, blockers, and roadmap priorities. Their business-focused approach has stood out.”

Srushti Vachhrajani

Product Marketer

Note: This endorsement is based on publicly available client feedback from external review sources.

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