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EndorsedendorsedOngoing

Technology Staff Augmentation for Telecom Provider

Services Covered:

Custom Software Development • Cloud-Native Application Development • Test Automation • Staff Augmentation
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Industry
Industry

Telecommunications

Duration
Durationinfo-circle

21 months

Budget
Budget

Confidential

Start Date
Start Date

1 September 2023

Team Size
Team Size

6-10

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
78/100
Good

Project Capability Score (PCS) estimates how capable Software Mind is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Alianza

mapPleasant Grove, United States of America

Project Summary

Software Mind provided staff augmentation to a telecommunications provider (Alianza), supplying senior engineers who developed stateless microservices, improved QA automation and test coverage, and contributed to architectural improvements. The engagement increased development velocity, cleared a backlog of critical features and bug fixes, improved stakeholder satisfaction, and enhanced deployment frequency while integrating tightly with the internal team and agile processes.

Key Challenges

  • Accelerate development of the client's cloud-based platform by augmenting the engineering team with experienced software developers

Project Deliverables

  • Development of stateless microservices deployed via ECS
  • Documentation and knowledge transfer to internal teams
  • Ongoing QA automation and test coverage improvements
  • Participation in design reviews, retrospectives, and release planning

Project Solution

Software Mind provided senior engineers to support the client's internal teams during a period of high growth. Their developers contributed to mission-critical features and architectural improvements, developing stateless microservices deployed via Amazon ECS. They performed documentation and knowledge transfer to internal teams, implemented ongoing QA automation and test coverage improvements, and participated in design reviews, retrospectives, and release planning to integrate with the client's agile processes.

Project Outcome

  • Increased development velocity without increasing internal headcount
  • Cleared backlog of critical features and bug fixes, improving stakeholder satisfaction and reducing support escalations
  • Improved engineering throughput with increased story point completion per sprint and improved deployment frequency
  • Consistent, on-time (or ahead of schedule) deliverables and strong integration with internal agile processes

Platforms

  • CloudCloud

Tech Stack

  • Amazon ECSAmazon ECS

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Software Mind has increased the client's development velocity, cleared the backlog of critical features and bug fixes, and improved stakeholder satisfaction and support escalations. The team has demonstrated strong project management, integrated well with the internal team, and communicated clearly.”

Craig Perkins

Director of Engineering

Note: This endorsement is based on publicly available client feedback from external review sources.

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