Web & Mobile Development for Umbrella
Services Covered:

Industry
Home Services
Duration
16 months
Budget
10K - 49K
Start Date
1 September 2018
Team Size
6-10
Engagement Model
Offshore
Project Capability Score (PCS)
72/100
Good
Project Capability Score (PCS) estimates how capable Software Mansion is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS
Client
Umbrella
Project Summary
Software Mansion augmented the internal team at Umbrella by providing web and mobile development, producing engineering specifications, and analyzing product requirement documentation. The engagement improved customer engagement by 30%, reduced issue rates by 50%, and increased retention by 15% through close collaboration and process improvements.
Key Challenges
- Needed flexible engineering support across web, mobile, and internal tooling
- Wanted consistency and quality comparable to a full-time in-house engineer while retaining scheduling flexibility
Project Deliverables
- Web and mobile applications
- Engineering specifications
- Internal tooling
Project Solution
Software Mansion worked week to week with the client, dissecting product requirement documents, producing engineering specifications, and developing software across web and mobile platforms. They joined weekly stand-ups and collaborated closely with the internal team. The engagement used React, React Native, Django, and PostgreSQL and included a mixed team of internal and Software Mansion engineers and managers.
Project Outcome
- Customer engagement increased by 30%
- Issue rates decreased by 50%
- Retention increased by 15%
Platforms
Web
Mobile
Tech Stack
React.js
React Native
Django
PostgreSQL
Client Endorsement
Overall Review Rating
5
5 out of 5 stars
Timeliness
Cost Rating
Willing to Refer
Quality of Deliverables
“During the collaboration, customer engagement increased by 30% and retention increased by 15%. It was a close partnership supported by Software Mansion's committed mindset and investment in continuous improvement.”
Note: This endorsement is based on publicly available client feedback from external review sources.
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