endorsedCompleted

Mobile App Recovery for Suicide Awareness & Prevention Platform

Services Covered:

Mobile Application Development

Industry

Wellness and Fitness

Duration

1 month

Budget

Less than 10K

Start Date

1 April 2022

Team Size

Confidential

Engagement Model

Offshore

Project Capability Score (PCS)

79/100

Good

Project Capability Score (PCS) estimates how capable Softude is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Calm Consulting Pty Ltd

Brisbane, Australia

Project Summary

Softude was hired by a suicide awareness and prevention platform to resolve issues across three mobile apps. The vendor diagnosed problems, implemented fixes across iOS and Android, and provided documentation enabling the client to maintain the apps. All three apps were functional on Apple and Android devices within a month, and the team communicated frequently throughout the engagement.

Key Challenges

Three mobile apps were non-functional
Users could not contact help when needed
Previous vendors were unable to resolve the issues

Project Deliverables

Resolved issues in three mobile apps
iOS and Android app fixes
Documentation and information for app maintenance

Project Solution

The vendor reached out, identified potential issues, and proposed time- and cost-bound plans. After initial meetings they outlined a work plan for each app, brought specialist team members as needed, and provided a responsive primary contact who coordinated fixes and delivered documentation for ongoing maintenance.

Project Outcome

All three apps working on iOS and Android within one month
Provided documentation enabling the client to self-support the apps
Timely communication with nearly daily updates during the engagement

Platforms

Mobile

Tech Stack

Android
iOS

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Thanks to Softude (formerly Systematix Infotech), all three apps of the client were working on both Apple and Android devices. They resolved the issues in just a month, and they also provided all the information needed by the client to maintain the apps. They were a timely and communicative team that got the job done.”
Melanie Schroder
Director
Date: 06/08/2022