Long Term Resource Arrangement with Internet Ticketing Firm
Services Covered:

Industry
Software Development
Duration
108 months
Budget
Confidential
Start Date
1 January 2007
Team Size
1-5 Employees
Engagement Model
Offshore
Project Capability Score (PCS)
73/100
Good
Project Capability Score (PCS) estimates how capable Softjourn is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS
Client
Confidential
Project Summary
Softjourn supplied ad hoc .NET and Java development resources to an internet ticketing firm, expanding from work on the main ticketing site to a separate brand. The client highlighted access to expert resources, professionalism, strong Agile practices, and reliable, on-time delivery.
Key Challenges
- Needed additional execution capacity in software development to meet growing demand
- Wanted to prevent dilution of quality while scaling development efforts
Project Deliverables
- Development work on the main ticketing site
- Development work on a separate brand/SaaS event-management tool
- Provision of senior .NET and junior Java developers
- Agile sprint-based deliverables delivered on time
Project Solution
Softjourn was hired to provide development support for the client's main ticketing site and later expanded to a separate brand. The vendor supplied a team of up to five people, including senior .NET developers and junior Java developers, and participated in the selection process. The engagement followed Agile practices, and there was no unexpected turnover during the collaboration.
Project Outcome
- Code quality was good and deliverables were brought in on time and within budget.
- The team effectively executed Agile sprints and internalized the methodology.
- Collaboration was smooth and pleasant, using Skype, Google Hangouts, Basecamp, and Pivotal Tracker for communication.
Platforms
Web
Tech Stack
.NET
Java
Client Endorsement
Overall Review Rating
4.5
5 out of 5 stars
Timeliness
Cost Rating
Willing to Refer
Quality of Deliverables
“Core strengths include access to a wide range of expert-level resources, professionalism, and a demonstrated understanding of Agile best practices.”
Note: This endorsement is based on publicly available client feedback from external review sources.
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