endorsedOngoing

Backend Development and Integrations for Hospitality Ordering Platform

Services Covered:

Website Development

Industry

Information Technology

Duration

163 months

Budget

Confidential

Start Date

1 January 2013

Team Size

6-10 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

76/100

Good

Project Capability Score (PCS) estimates how capable Softjourn is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Toronto, Canada

Project Summary

Softjourn provided regular backend development resources over a long-term partnership to support the client's web and mobile ordering platform for the hospitality industry. The vendor supplied core developers and a lead to handle backend work and third-party integrations, and the client reports a reliable, flexible relationship with repeat business expected to continue.

Key Challenges

Need for backend development resources
Need for a reliable long-term development partner to support product growth

Project Deliverables

Backend development
Integrations with third-party systems
System design artifacts
Core development team resources

Project Solution

Softjourn supplied the majority of the client's development resources, with a Softjourn lead working alongside the client's product lead. The vendor handled backend development on a .NET platform with a SQL server, performed integrations with third-party systems, and produced design artifacts as needed. Team size varied between three and ten people, and the relationship included occasional in-person collaboration in Toronto.

Project Outcome

Major impact on development and helped build the product collaboratively
Client owns the intellectual property
Long-term stable team relationship including in-person collaboration (team brought to Toronto)

Platforms

API/Integration Platform

Tech Stack

.NET
SQL

Client Endorsement

Overall Review Rating

4.75

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Softjourn has remained a reliable and beneficial development partner. Their flexibility in project management style and tools is a differentiator that’s won them repeat business, which is expected to continue.”
Anonymous
Chief Technology Officer
Date: 08/12/2016