EndorsedendorsedOngoing

Backend Development and Integrations for Hospitality Ordering Platform

Services Covered:

Website Development
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Industry
Industry

Information Technology

Duration
Durationinfo-circle

43 months

Budget
Budget

Confidential

Start Date
Start Date

1 January 2013

Team Size
Team Size

6-10

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
76/100
Good

Project Capability Score (PCS) estimates how capable Softjourn is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS


Client

Confidential

mapToronto, Canada

Project Summary

Softjourn provided regular backend development resources over a long-term partnership to support the client's web and mobile ordering platform for the hospitality industry. The vendor supplied core developers and a lead to handle backend work and third-party integrations, and the client reports a reliable, flexible relationship with repeat business expected to continue.

Key Challenges

  • Need for backend development resources
  • Need for a reliable long-term development partner to support product growth

Project Deliverables

  • Backend development
  • Integrations with third-party systems
  • System design artifacts
  • Core development team resources

Project Solution

Softjourn supplied the majority of the client's development resources, with a Softjourn lead working alongside the client's product lead. The vendor handled backend development on a .NET platform with a SQL server, performed integrations with third-party systems, and produced design artifacts as needed. Team size varied between three and ten people, and the relationship included occasional in-person collaboration in Toronto.

Project Outcome

  • Major impact on development and helped build the product collaboratively
  • Client owns the intellectual property
  • Long-term stable team relationship including in-person collaboration (team brought to Toronto)

Platforms

  • API/Integration PlatformAPI/Integration Platform

Tech Stack

  • .NET.NET
  • SQLSQL

Client Endorsement

Overall Review Rating

4.75star5 out of 5 stars

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Softjourn has remained a reliable and beneficial development partner. Their flexibility in project management style and tools is a differentiator that’s won them repeat business, which is expected to continue.”

Anonymous

Chief Technology Officer

Note: This endorsement is based on publicly available client feedback from external review sources.

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