endorsedOngoing

Web & Mobile Video/Audio Conferencing Platform for Telecommunications Company

Services Covered:

Mobile Application Development • Website Development

Industry

Telecommunications

Duration

61 months

Budget

200K - 999K

Start Date

1 July 2021

Team Size

11-15 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

74/100

Good

Project Capability Score (PCS) estimates how capable Softermii is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Switzerland

Project Summary

A telecommunications company engaged Softermii to build a scalable, high-load video and audio conferencing platform delivered as web and mobile apps. The solution includes multilingual subtitles, live chat, breakout rooms and a web admin console, with an emphasis on data security via end-to-end encryption. Softermii delivered a secure, scalable platform that achieved strong early adoption and the team provided timely communication and responsive issue resolution.

Key Challenges

Create a scalable, high-load Zoom-like video and audio conferencing platform
Reduce operational costs and avoid recurring license fees by gaining independence from existing solutions
Provide a modern, intuitive, user-friendly application attractive to businesses of various sizes
Ensure maximum data security and privacy and easy integration with enterprise environments

Project Deliverables

Video and audio conferencing web and mobile platform
Multilingual subtitle feature
Live chat for document sharing and instant messaging
Breakout rooms (up to 40 private conversations)
Screen sharing available in main and breakout rooms
Web admin panel for monitoring, reporting, support and subscription/user management
End-to-end encryption with per-call disable option

Project Solution

Softermii designed and implemented a scalable, high-load audio and video conferencing platform for web and mobile. They implemented end-to-end encryption (with per-call disable), multilingual subtitles, live chat, room breakout functionality (up to 40 private rooms), screen sharing across rooms, and a web admin dashboard for monitoring, reporting, user and subscription management. The team provided QA (manual and automated) and DevOps support to ensure performance and security.

Project Outcome

20,000 monthly active users in the first quarter after market launch
120,000 video/audio sessions in the first quarter after market launch
24 minutes average session duration in the first quarter after market launch
Team provided precise estimates and timely completed tasks; responsive issue resolution

Platforms

Web
Mobile

Tech Stack

webRTC

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Softermii has delivered a secure, scalable, and seamless solution, which boasts over 20,000 monthly active users and 120,000 video and audio sessions. The team manages expectations well and goes above and beyond to exceed them. They are efficient, attentive, and quick to resolve issues that arise.”
Anonymous
Chief Operating Officer
Date: 10/18/2022