endorsedOngoing

Mobile App Feature, QA & AWS Support for MedTech Firm

Services Covered:

Custom Software Development • Staff Augmentation • Mobile Application Development

Industry

Healthcare

Duration

69 months

Budget

Confidential

Start Date

1 November 2020

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

73/100

Good

Project Capability Score (PCS) estimates how capable SoftProdigy is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Resonea, Inc.

Scottsdale, United States of America

Project Summary

SoftProdigy provided ongoing IT, software development, QA, and AWS infrastructure support to a medtech firm. They developed a new mobile app feature, improved QA processes with more timely and comprehensive testing, and maintained AWS infrastructure. The client reported improved infrastructure monitoring and timely issue resolution, reduced software defects, responsive resources, and cost-effective services.

Key Challenges

Augment staffing for AWS infrastructure support and monitoring
Increase and improve software quality assurance performance
Support a lean, flexible, and cost-effective IT staffing model

Project Deliverables

New product feature development for the client's mobile app
Quality assurance support across all phases of software testing
Monitoring, support, and maintenance of AWS infrastructure

Project Solution

SoftProdigy augmented the client's IT staff to provide AWS infrastructure monitoring, maintenance, and support; delivered QA services across all testing phases to improve software quality; and developed new product features for the client's mobile app. The team worked closely with the client's internal technical staff to meet sprint and release objectives and provided responsive, ongoing support for infrastructure and QA needs.

Project Outcome

Improved AWS performance monitoring and timely resolution of infrastructure-related issues
Enhanced quality assurance discipline with more timely, comprehensive testing, reducing software defects and negative customer issues
Responsive collaboration with the client's internal team to meet sprint and release objectives
Cost-effective services and dependable contracting resources

Platforms

Cloud
Mobile

Tech Stack

Amazon Web Services (AWS)

Client Endorsement

Overall Review Rating

4.5

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The client's AWS infrastructure has improved; all related issues are resolved on time. Their QA process is also enhanced, thanks to SoftProdigy's more timely, comprehensive, and focused testing services. Their resources are also highly responsive. Moreover, their services are truly cost-effective.”
Doug Zahn
COO
Date: 04/17/2023