endorsedOngoing

PayDent HIPAA-Compliant Dental Payments Web App

Services Covered:

Custom Software Development • Mobile Application Development • Website Development

Industry

Financial Services

Duration

84 months

Budget

200K - 999K

Start Date

1 August 2019

Team Size

Confidential

Engagement Model

Onshore

Project Capability Score (PCS)

78/100

Good

Project Capability Score (PCS) estimates how capable Simpalm | Digital Innovation is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

PayDent

Chicago, United States of America

Project Summary

Simpalm built a HIPAA-compliant mobile web app for PayDent that connects to an SQL database hosted on AWS, integrates Stripe for payments, and feeds transactions into Oracle NetSuite. The app captures treatment and transaction histories in a protected database. The client reports timely communication and quick resolution of minor post-launch issues and is pleased with the team's expertise and value.

Key Challenges

Build a HIPAA-compliant application to protect patient data
Collect funds from patients and make ACH/payments to dentists
Capture and maintain treatment and transaction histories in a secure, auditable system

Project Deliverables

Data flow diagrams and wireframes
Mobile web application
SQL database
AWS-hosted backend
Stripe payment integration
Oracle NetSuite transaction integration

Project Solution

Simpalm designed data flows and wireframes, then developed a mobile web application that interfaces with an SQL database hosted on AWS. The team implemented HIPAA protections for patient data, integrated Stripe for collecting payments and making dentist payouts, and connected transaction data to Oracle NetSuite for financial reporting. A project manager was assigned as the primary contact, and the vendor owner remained available for escalation and guidance.

Project Outcome

App launched after roughly a year of development; minor issues were quickly addressed
Vendor consistently delivered quick changes and maintained communication via BaseCamp
Client expressed strong satisfaction with product quality, timeliness, and value

Platforms

Web
Cloud

Tech Stack

PHP
SQL
Amazon Web Services (AWS)

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The client is pleased with Simpalm's ability to deliver. They address minor issues quickly and communicate well with all stakeholders. The team is experienced and knowledgeable. They also communicated technical details well.”
Steven R. Valentor
CEO & CTO
Date: 05/11/2022