endorsedCompleted

Mobile App for Rebrand Skincare

Services Covered:

Mobile Application Development • Software Maintenance and Support

Industry

E-commerce & Retail

Duration

3 months

Budget

10K - 49K

Start Date

1 September 2024

Team Size

1-5 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

83/100

Strong

Project Capability Score (PCS) estimates how capable Simpalm | Digital Innovation is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Rebrand Skincare

San Jose, United States of America

Project Summary

Simpalm developed a skincare company's iOS and Android mobile app with shopping, subscription management, delivery tracking, and admin tools for inventory and promotional offers. The app launched on time and has reduced support requests by 50%, increased subscription renewals by 20%, boosted repeat orders, and delivered 50% ROI in the first three months. The vendor managed the project effectively, met deadlines, and continues to support updates and new features.

Key Challenges

Enable customers to manage refills, subscriptions, and orders in one place
Present and communicate brand values around clean and refillable skincare within the app

Project Deliverables

Mobile iOS and Android apps
Shopping and subscription management features
Delivery tracking
Inventory management dashboard
Offers and promotions management
App design and launch

Project Solution

Simpalm built a cross-platform mobile application for both iOS and Android that lets customers shop, manage subscriptions, track deliveries, and learn about products while providing the client with inventory management, promotion/offer tools, and customer-activity visibility. The vendor handled the full build, design, and launch based on the client's goals and continues to deliver updates and new features.

Project Outcome

The app launched on time and is actively used by customers
Support requests reduced by 50%
Subscription renewals increased by 20%
Repeat orders increased
Achieved 50% ROI within the first three months
Improved customer loyalty and experience

Platforms

Mobile

Tech Stack

iOS
Android

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Simpalm successfully launched the app on time, resulting in reduced support requests by 50%, increased subscription renewals by 20%, boosted repeat orders, and achieved 50% ROI. The team managed the project effectively, adhered to deadlines, responded promptly, and adapted quickly to changes.”
Aubri Thompson
Founder & CEO
Date: 10/09/2025