endorsedOngoing

Mobile App Development for Restaurant Brand (Ordering & Loyalty)

Services Covered:

Mobile Application Development • API Development • Website Development

Industry

Food & Beverage

Duration

29 months

Budget

50K - 199K

Start Date

1 March 2024

Team Size

6-10 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

83/100

Strong

Project Capability Score (PCS) estimates how capable Simpalm | Digital Innovation is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Flynn Group

Independence, United States of America

Project Summary

Simpalm developed iOS and Android apps and an admin dashboard for a restaurant-brand client with ~500 locations, implementing ordering, loyalty, and store-alert features. The team integrated APIs with the client's POS, launched the app into pilot stores on schedule, and provided responsive support and ongoing updates. Early results included steady orders, daily use by store managers, and fewer support tickets after a month.

Key Challenges

Build a stable mobile app to support ordering, loyalty, and store-level operations for a brand with around 500 locations
Deliver a scalable, reliable solution suitable for rollout across many stores

Project Deliverables

iOS app
Android app
Admin dashboard (web)
POS API integration
App store launch support

Project Solution

Simpalm built native iOS and Android applications plus an admin web dashboard. They developed customer ordering, rewards and store-alert features, integrated APIs with the client's POS, and supported the app store launch. The vendor ran weekly project calls and provided rapid issue fixes during rollout.

Project Outcome

Launched on time into pilot stores
Steady orders through the app in the first weeks
Store managers used internal tools daily
Support tickets dropped after the first month
Rapid issue resolution (same-day fixes)

Platforms

Mobile
Web

Tech Stack

iOS
Android
REST API

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Simpalm launched the app, and the client saw steady orders in the first weeks and a drop in support tickets after a month. The client's store managers also used the app daily. Moreover, the team completed outputs on time, fixed issues within a day, adjusted quickly, and asked practical questions.”
Ron Bellamy
President & COO
Date: 02/08/2026