endorsedOngoing

Bamboo Rewards Loyalty App (iOS & Web)

Services Covered:

Custom Software Development • Mobile Application Development • Website Development • Product Design • UI/UX Design

Industry

E-commerce & Retail

Duration

78 months

Budget

50K - 199K

Start Date

1 February 2020

Team Size

1-5 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

77/100

Good

Project Capability Score (PCS) estimates how capable Simpalm | Digital Innovation is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Bamboo Rewards

United States of America

Project Summary

Simpalm developed a loyalty app for Bamboo Rewards available on iOS and the web, with an admin platform that enables location managers to track visitors and send rewards. The engagement included an extensive discovery process with wireframing and visual design, and the client praises Simpalm’s project management, communication, and customer service. The product launched as a functional MVP and continues to receive planned enhancements.

Key Challenges

Provide end-to-end software development support for a loyalty product
Create a loyalty platform that supports iPad check-ins at retail locations, user profiles, points tracking, and an admin portal to send rewards

Project Deliverables

iOS and web loyalty application
Admin platform/dashboard for location managers
Wireframes and visual designs from discovery
MVP launch and ongoing enhancement roadmap

Project Solution

Simpalm led an extensive discovery phase (requirements, wireframing, visual design) and developed a loyalty product available on iOS and the web with an admin portal for location managers. The vendor delivered the MVP, supported QA/testing prior to launch, and continues to implement enhancements per a 14-month development plan. Project management included weekly meetings, use of Figma for design, and Monday for project tracking.

Project Outcome

Functional MVP launched and tested prior to market release
Client expressed strong satisfaction; product brought to market and delivered expected functionality
Development took about 1.5 years; enhancements and a 14-month roadmap are planned and ongoing

Platforms

Mobile
Web

Tech Stack

iOS
Android
Figma

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Simpalm has delivered a functional product, successfully bringing the client’s ideas to fruition. Their methodical project management allows for constant communication and collaboration. Beyond their technical skills, they offer outstanding customer service — they are accommodating and proactive.”
Mike Damaschke
Owner
Date: 11/16/2021