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IT Staff Augmentation for Aviation Company

Services Covered:

Staff Augmentation • Custom Software Development • Web Application Development
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Industry
Industry

Aviation

Duration
Durationinfo-circle

80 months

Budget
Budget

Confidential

Start Date
Start Date

1 December 2017

Team Size
Team Size

6-10

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
76/100
Good

Project Capability Score (PCS) estimates how capable Sigma Software Group is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

map United States of America

Project Summary

Sigma Software Group provided a dedicated, long-term augmented development team for an aviation company to support and extend a core customer-facing Java-based application. The vendor supplied a project manager and developers who built customer configuration layers, integrations (in Python) and web components while adapting to the client's platform and tools. The team integrated into the client's R&D vision and processes, enabling billable time tracking and direct customer collaboration. Communication was transparent and the vendor demonstrated ownership and consistent, on-time deliveries.

Key Challenges

  • Limited in-house capability to hire resources with the necessary skill set
  • Need for extra support to maintain and support existing offerings and to deliver potential new developments

Project Deliverables

  • Entire augmented development team (project manager and developers)
  • Customer configuration layers
  • Python-based integrations
  • Web components built with common web development languages
  • Authentication integrations using WildFly and LDAP

Project Solution

Sigma Software Group provided a full, dedicated development team (including a project manager acting as scrum master and developers) to support the client's development needs. The team developed customer configuration layers, performed integrations (implemented in Python), and created web components with common web development languages. They integrated authentication components (WildFly/JBoss and LDAP) where needed, adapted to evolving platform tools and followed the client's R&D vision and processes. The engagement delivered ongoing hands-on adjustments so customers could connect to and use the client's core app.

Project Outcome

  • Sigma submits hours in the same way as the client's internal team, enabling client billing
  • The vendor complied with the client's processes and policies, supporting best-practice billing and governance
  • Deliveries have been high quality and on time, with no need for rework due to poor-quality work
  • Project management and communication were transparent and fit the client's ways of working, making the vendor's team appear like internal staff

Platforms

  • WebWeb
  • MobileMobile

Tech Stack

  • JavaJava
  • PythonPython

Client Endorsement

Overall Review Rating

4.63star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

Sigma Software Group has adopted our internal processes and best practices so well that end customers can hardly tell an outside provider is involved. Their communication is open and lively, and the ownership and commitment they've shown are impressive.

Anonymous

EMEA Customer Success Premium Support Manager

Note: This endorsement is based on publicly available client feedback from external review sources.

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