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EndorsedendorsedOngoing

E-Commerce Platform for a Wholesale Distribution and Manufacturing Company

Services Covered:

E-commerce Development
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Industry
Industry

Engineering & Manufacturing

Duration
Durationinfo-circle

26 months

Budget
Budget

Confidential

Start Date
Start Date

1 January 2020

Team Size
Team Size

Confidential

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
77/100
Good

Project Capability Score (PCS) estimates how capable SetuBridge Technolabs is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

SmartPack USA

mapHolbrook, United States of America

Project Summary

SetuBridge Technolabs was hired by SmartPack USA to remediate and enhance their Magento e-commerce site after multiple previous developers failed to resolve business-specific issues. The vendor performed custom coding, server and speed optimization, installed extensions, and provided ongoing maintenance and a portal for tracking work. The client reported increased traffic and sales and praised the team's responsiveness in emergencies.

Key Challenges

  • Migrate and maintain a Magento platform with legacy issues from multiple prior developers
  • Clean up errors and challenges specific to the client's business

Project Deliverables

  • Custom coding and bug fixes
  • Server and speed optimization
  • Extension installation and framework work
  • Routine maintenance and support
  • Portal-based progress tracking and communication

Project Solution

SetuBridge remediated issues left by prior developers and performed comprehensive work including custom coding, server and speed optimization, extension installs, framework updates and routine maintenance. They used a portal to track progress and communicate, and provided an ongoing point of contact (Sagar) to coordinate clarifications and emergency responses.

Project Outcome

  • Increased website traffic and sales following UX improvements
  • Improved user experience with positive client feedback
  • Faster emergency response times and timely project completion

Platforms

  • E-commerce PlatformE-commerce Platform

Tech Stack

  • MagentoMagento

Client Endorsement

Overall Review Rating

4.88star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

With SetuBridge Technolabs’ support, we experienced increased website traffic and sales. The team improved the user experience, receiving positive feedback from users. We also valued their attentiveness during urgent situations and consistently prompt response times.

Taso Orfanos

Director of Operations

Note: This endorsement is based on publicly available client feedback from external review sources.

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