endorsedCompleted

Customizable E-commerce Add-ons & Packing Slip Update for Furniture Manufacturer

Services Covered:

E-commerce Development

Industry

Engineering & Manufacturing

Duration

2 months

Budget

Confidential

Start Date

1 July 2024

Team Size

Confidential

Engagement Model

Offshore

Project Capability Score (PCS)

82/100

Strong

Project Capability Score (PCS) estimates how capable IT-Geeks is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Hillstead Manufacturing LLC

Andalusia, United States of America

Project Summary

IT-Geeks implemented customization add-on options on a furniture manufacturer's Shopify store, enabling customers to submit personalization details and be charged an additional fee. They also edited the client's packing slip for clarity. The feature allowed the client to accept custom orders, increase revenue, and improve the customer experience; the team delivered on time and maintained responsive communication.

Key Challenges

Edit packing slip information to make it clearer and more organized.
Add customization options to the online store to accept custom orders and charge fees.

Project Deliverables

Add-on customization options on product listings
Fee-based add-on charging setup
Conditional form to capture customer personalization inputs
Edited and clarified packing slip

Project Solution

Found via Shopify Partner; selected for high ratings and pricing that fit the client's budget. IT-Geeks created an option on the client's online store to accept additional add-on (customization) options on primary product listings and set up fee charging for those options. They implemented conditional formatting to capture custom information for personalization when a customization add-on was selected. They also edited and reorganized the packing slip to make it clearer.

Project Outcome

Store can accept custom information, increasing revenue and improving customer experience.
Work was delivered on time with quick, responsive communication from the vendor.

Platforms

E-commerce Platform

Tech Stack

Shopify

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Thanks to the new feature, the client was able to accept custom orders, helping them generate more revenue and provide a better customer experience. IT-Geeks delivered work on time and responded quickly, showcasing great communication skills via virtual meetings, messages, and emails.”
JD Driver
Owner
Date: 09/05/2024