Customizable E-commerce Add-ons & Packing Slip Update for Furniture Manufacturer
Services Covered:

Industry
Engineering & Manufacturing
Duration
2 months
Budget
Confidential
Start Date
1 July 2024
Team Size
Confidential
Engagement Model
Offshore
Project Capability Score (PCS)
80/100
Strong
Project Capability Score (PCS) estimates how capable IT-Geeks is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS
Client
Hillstead Manufacturing LLC
Project Summary
IT-Geeks implemented customization add-on options on a furniture manufacturer's Shopify store, enabling customers to submit personalization details and be charged an additional fee. They also edited the client's packing slip for clarity. The feature allowed the client to accept custom orders, increase revenue, and improve the customer experience; the team delivered on time and maintained responsive communication.
Key Challenges
- Edit packing slip information to make it clearer and more organized.
- Add customization options to the online store to accept custom orders and charge fees.
Project Deliverables
- Add-on customization options on product listings
- Fee-based add-on charging setup
- Conditional form to capture customer personalization inputs
- Edited and clarified packing slip
Project Solution
Found via Shopify Partner; selected for high ratings and pricing that fit the client's budget. IT-Geeks created an option on the client's online store to accept additional add-on (customization) options on primary product listings and set up fee charging for those options. They implemented conditional formatting to capture custom information for personalization when a customization add-on was selected. They also edited and reorganized the packing slip to make it clearer.
Project Outcome
- Store can accept custom information, increasing revenue and improving customer experience.
- Work was delivered on time with quick, responsive communication from the vendor.
Platforms
E-commerce Platform
Tech Stack
Shopify
Client Endorsement
Overall Review Rating
5
5 out of 5 stars
Timeliness
Cost Rating
Willing to Refer
Quality of Deliverables
The new feature lets us take custom orders, which helps us bring in more revenue and give customers a better experience. IT-Geeks delivered on schedule and responded fast, and they communicated well through virtual meetings, messages, and emails.
Note: This endorsement is based on publicly available client feedback from external review sources.
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