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Salesforce Development & Technical Debt Remediation for Scenting Products Retailer

Services Covered:

Custom Software Development • Salesforce Solutions
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Industry
Industry

E-commerce & Retail

Duration
Duration

55 months

Budget
Budget

200K - 999K

Client Size
Start Date

1 January 2022

Team Size
Team Size

Confidential

Engagement Model
Engagement Model

Onshore

Project Capability Score (PCS)

gauge meter
68/100
Good

Project Capability Score (PCS) estimates how capable Sedin Technologies is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Aroma360

mapMiami, United States of America

Project Summary

Sedin Technologies supports a scenting-products retailer with Salesforce development, helping the client identify and remediate Salesforce technical debt. They analyzed and prioritized issues, provided development resources and a senior project manager, and deliver ongoing support. The team coordinates daily with the client using Jira and Slack and meets agreed deadlines.

Key Challenges

  • The client could not fill in-house Salesforce developer positions
  • The client needed an external consultancy to manage Salesforce development and technical debt
  • The client was overwhelmed managing Salesforce internally given company size and workload

Project Deliverables

  • Salesforce development work
  • Technical-debt analysis and prioritization
  • Ongoing support and administration
  • Daily collaboration and task management via Jira and Slack

Project Solution

Sedin Technologies analyzed the client's Salesforce environment to identify and prioritize technical debt and actionable tasks. They provided development resources and senior project management (Madhu) to work hand-in-hand with the client on a daily basis, recommending improvements and resolving quick wins while gathering data for longer-term fixes. The engagement includes ongoing support, progress tracking in Jira, and daily communication via Slack.

Project Outcome

  • The vendor met client expectations and integrated as part of the client's team
  • The vendor met deadlines and tracked progress via Jira
  • The client received positive references from other vendor clients
  • Improved process and actionable suggestions were delivered by the vendor

Platforms

  • CRMCRM

Tech Stack

  • JiraJira

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Sedin Technologies meet the client’s expectations and fulfills their requests. They meet deadlines and track the project’s progress through Jira. Sedin Technologies has close communication with the client through Slack and works efficiently. They’re good at meeting the client’s needs.”

Steve Soto

Former CTO

Note: This endorsement is based on publicly available client feedback from external review sources.

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