endorsedOngoing

Cross‑platform CRM and Mobile Apps for On‑Demand Laundry Service

Services Covered:

Custom Software Development • Mobile Application Development • Website Development

Industry

Personal Care

Duration

105 months

Budget

Confidential

Start Date

1 November 2017

Team Size

Confidential

Engagement Model

Offshore

Project Capability Score (PCS)

71/100

Good

Project Capability Score (PCS) estimates how capable SDLC Corp is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Washingguns

New Delhi, India

Project Summary

An on-demand laundry service based in New Delhi hired SDLC Corp to develop a cross-platform CRM, mobile apps (Android and iOS), and a website using React. The system manages orders, customer profiles, newsletters and provides live machine feedback; it supports roughly 25,000–50,000 online customers per month. The client praised SDLC Corp's transparency, dependability, and ongoing support since November 2017.

Key Challenges

Build a CRM for the mobile app and website
Provide order management, customer profiles, newsletters, and live feedback connected to machines
Scale the platform to support tens of thousands of monthly customers

Project Deliverables

Android app
iOS app
Website
CRM integrated with machines for order management, customer profiles, newsletters, and live feedback

Project Solution

SDLC Corp built Android and iOS mobile apps and a website and delivered a cross-platform CRM (React-based) to manage orders, customer profiles, newsletters, and live machine feedback. The vendor remains engaged providing regular updates and ongoing support since November 2017.

Project Outcome

Serving 25,000–50,000 customers online monthly
Consistent updates and transparent project management (weekly updates, monthly reports)
Client retention and high satisfaction with vendor performance

Platforms

Mobile
Web

Tech Stack

React.js

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Thanks to SDLC Corp Technologies Pvt Ltd, the company is now serving 25,000–50,000 on a monthly basis. The internal stakeholders are impressed with the team's continuous efforts to improve the app, their transparent approach to project management, and their goal-oriented nature.”
Rahul Kumar
Owner
Date: 05/13/2021