endorsedCompleted

Mobile Integrations for Property Management System

Services Covered:

Custom Software Development • Mobile Application Development

Industry

Hospitality, Travel & Tourism

Duration

10 months

Budget

10K - 49K

Start Date

1 March 2020

Team Size

1-5 Employees

Engagement Model

Nearshore

Project Capability Score (PCS)

75/100

Good

Project Capability Score (PCS) estimates how capable Sciant is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Edinburgh, United Kingdom

Project Summary

A hospitality company engaged Sciant to integrate a property management system into mobile guest services, delivering multiple vendor integrations. The integrations were developed after a discovery workshop and delivered on time, becoming a major part of the client's product set and enabling new sales opportunities and customer growth.

Key Challenges

Integrate supplier systems to enable end-to-end mobile guest services
Develop three vendor integrations over the course of 2020
Find a partner with expertise in the client's tech stack (Python/AWS) and experience with required vendor systems

Project Deliverables

Multiple vendor integrations
API sequence diagrams and protocol specification documentation
Pilot deployments and internal testing support
Delivered integrations for mobile PMS workflows

Project Solution

After an initial discovery workshop, Sciant worked through user flows, API sequence diagrams, and protocol specifications to define an architectural approach. They implemented the integrations over weeks and months, provided regular progress meetings, supported internal testing, and assisted with pilot deployments. Communication was managed via Slack for day-to-day issues and Basecamp for tracking proposals and actions.

Project Outcome

Integrations became a major part of the client's product set
Opened new sales opportunities and increased the customer base
Deliverables were deployed on time after smooth internal testing

Platforms

Mobile
Cloud

Tech Stack

Python
Amazon Web Services (AWS)

Client Endorsement

Overall Review Rating

4.75

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“By 2020, the integrations became a major part of the client's product set. It enhanced their product offers, increased sales, and customers. Sciant went above and beyond with the project's success that built trust on the client's end. The client was impressed by the quality of service they received.”
Anonymous
CTO
Date: 03/29/2021