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Web Development and Ongoing Maintenance for Jeffrey Miller Catering

Services Covered:

Custom Software Development • Website Development • Software Maintenance and Support
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Industry
Industry

Food & Beverage

Duration
Durationinfo-circle

60 months

Budget
Budget

200K - 999K

Start Date
Start Date

1 August 2016

Team Size
Team Size

6-10

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
74/100
Good

Project Capability Score (PCS) estimates how capable Rheal Software Pvt. Ltd. is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Jeffrey Miller Catering

mapPhiladelphia, United States of America

Project Summary

Rheal Software provides web development, migration and ongoing maintenance for a catering company, including converting the client's site from ApostropheCMS to WordPress and supporting a complex, database-driven venue-aggregator (PartySpace.com). Stakeholders report consistent delivery, strong communication and high accessibility from the vendor. The engagement began in August 2016 and remains ongoing.

Key Challenges

  • Replace unreliable prior IT support after staff turnover
  • Manage and maintain a complex, database-driven venue-aggregator website with admin logins and availability tracking
  • Avoid language and communication barriers that hindered prior engagements

Project Deliverables

  • Maintenance and development of PartySpace.com aggregator site
  • Migration of the client website from ApostropheCMS to WordPress
  • Database-driven venue availability system and administrative login functionality
  • Payment feature to hold a venue for 72 hours with automated $25 Amazon gift card generation

Project Solution

Rheal Software acts as the client's outsourced IT team, handling all maintenance and development for the PartySpace.com aggregator and the client’s primary website. They migrated the site from ApostropheCMS to WordPress, implemented a database-driven venue availability system with administrative logins for venues, and developed a feature to let users pay $50 to hold a venue for 72 hours (triggering an automated $25 Amazon gift card to the venue manager). Engagements are performed on contract/project quotes but paid hourly for maintenance; the client initially works with founder Vishal and projects are assigned to managers and developers.

Project Outcome

  • Rheal Software successfully delivered multiple projects and provided reliable ongoing maintenance
  • The client no longer plans to hire a full-time programmer due to the vendor's lower rates and broad skill set
  • Regular communication cadence established, including 2–3 weekly meetings and vendor visits to the US 1–2 times per year
  • High client satisfaction with accessibility and project management; visual design quality noted as an area for improvement

Platforms

  • WebWeb
  • CMSCMS

Tech Stack

  • WordPressWordPress

Client Endorsement

Overall Review Rating

4.75star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Stakeholders are happy with Rheal Software Private Limited’s work. All projects have been done well. The client highlights the team’s communication skills; they’re highly accessible and have no problem understanding the company’s needs and wants. Overall, the engagement has been successful.”

Stefan De Wet

Controller

Note: This endorsement is based on publicly available client feedback from external review sources.

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