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EndorsedendorsedOngoing

ERP Development Support for Tekoa Software

Services Covered:

Custom Software Development • Software Maintenance and Support
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Industry
Industry

Software Development

Duration
Durationinfo-circle

20 months

Budget
Budget

50K - 199K

Start Date
Start Date

1 January 2020

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
80/100
Strong

Project Capability Score (PCS) estimates how capable Rheal Software Pvt. Ltd. is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Tekoa Software

map United States of America

Project Summary

Rheal Software provides ongoing development support for Tekoa Software's MVC ERP, implementing feature requests, modifying database schemas and queries, and performing ad hoc troubleshooting. Their work — largely C#/.NET development — has yielded positive end-user feedback, increased ERP usage, and additional product sales. The vendor is noted for thoroughness, business-process understanding, predictable estimates, and reliable delivery. The engagement began in January 2020 and remains ongoing.

Key Challenges

  • Required development support for ERP modifications and new features
  • Needed troubleshooting and bug fixes within the existing ERP codebase
  • Required a vendor familiar with business processes of a manufacturing ERP

Project Deliverables

  • ERP feature modifications
  • Technical specifications and detailed implementation documentation
  • Database schema and query changes
  • Development code (C#/.NET MVC)
  • Troubleshooting and bug fixes

Project Solution

Rheal provided ongoing development support for the client's MVC ERP (written in C#/.NET). The client scoped modifications with end users, produced technical specifications outlining workflow steps and database changes, and handed those specifications to Rheal, who quoted and executed the work. Rheal implemented feature changes, modified database tables/queries, produced code and technical documentation, handled roughly 90% of development tasks, occasionally performed design tweaks, and performed deep-dive troubleshooting and bug fixes using encrypted access to the client's internal systems.

Project Outcome

  • Positive end-user feedback and increased ERP usage
  • Increased product sales
  • Reliable delivery and adherence to initial estimates
  • Better alignment due to vendor understanding of business processes

Platforms

  • WebWeb

Tech Stack

  • C#C#
  • .NET.NET
  • ASP.NET MVCASP.NET MVC
  • SQLSQL

Client Endorsement

Overall Review Rating

4.63star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Rheal Software’s work has received positive feedback from end users and helped increase sales and users. They are a reliable partner that provides thorough, predictable, and conscientious support. Beyond their proficiency in coding, they are also cognizant of business processes relevant to the ERP.”

Allan Snodgrass

President & CEO

Note: This endorsement is based on publicly available client feedback from external review sources.

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