endorsedOngoing

ASP.NET Back-Office Development & Ongoing Support for Administration Systems Firm

Services Covered:

Custom Software Development • Software Maintenance and Support • Staff Augmentation

Industry

Financial Services

153 months

Budget

200K - 999K

Start Date

1 October 2008

Team Size

30+

Engagement Model

Offshore

Project Capability Score (PCS)

79/100

Good

Project Capability Score (PCS) estimates how capable Rheal Software Pvt. Ltd. is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Vancouver, Canada

Project Summary

Rheal Software provides ongoing ASP.NET development and support for an administration-systems firm that serves life insurance and mutual fund wholesale dealers. They built the client's back-office web administration system and multiple websites, implemented a ticketing system that improved productivity, and conduct testing and vulnerability checks before production. The vendor acts as a scalable development partner, handling HR aspects and delivering cost and time savings for the client.

Key Challenges

Scale development capacity as the company grew
Reduce development costs and avoid an expensive in-house setup
Address lack of in-house expertise in a legacy programming language
Protect confidentiality and avoid local hires to prevent competitor access

Project Deliverables

Back-office administration web application
Multiple public websites
Ticketing system to manage work
Rates-of-return calculation module
Vulnerability testing and production testing processes

Project Solution

Rheal Software began with a limited-scope engagement (a rates-of-return calculation) and progressively expanded to handle the client's web-based back-office administration system and several websites using ASP.NET. The vendor provided expertise in legacy and Microsoft technologies, performed testing and vulnerability checks before production, accessed server-level configurations when required, and scaled team staffing (systems analyst plus programmers) to meet needs. They also handled HR aspects of contracts and built an internal ticketing system to manage work and communication.

Project Outcome

New system is easy to use and reliable
Ticketing system doubled the client's productivity
A near–24-hour development cycle saved time and reduced costs
Long-term staffing improved continuity and reduced recruitment overhead

Platforms

Tech Stack

ASP.NET

Client Endorsement

Overall Review Rating

4.75

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The ASP.NET-coded system has been working well, and stakeholders are happy with Rheal Software Private Limited’s work. The team is highly flexible and accommodating to the firm’s needs. Providing a bespoke development experience to the client, they have helped the business save time and money.”
Anonymous
President
Date: 07/30/2021