endorsedCompleted

Healthcare Web Application for EyeCare Partners

Services Covered:

Custom Software Development • Website Development

Industry

Healthcare

Duration

4 months

Budget

10K - 49K

Start Date

1 May 2024

Team Size

6-10 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

81/100

Strong

Project Capability Score (PCS) estimates how capable Ravn is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

EyeCare Partners

St. Louis, United States of America

Project Summary

Ravn developed a custom web application for EyeCare Partners in St. Louis, Missouri to centralize patient information and improve operational workflows. The responsive, secure platform—built with React, Node.js, and PostgreSQL—includes patient profile management, appointment scheduling, a customer support dashboard, reporting/analytics, and role-based access control. Post-launch, the client reported improved operational efficiency, reduced response times, lower no-show rates due to automated reminders, and higher patient satisfaction. Ravn also demonstrated attention to healthcare compliance and HIPAA requirements during the engagement.

Key Challenges

Make operations more efficient
Enable delivery of better services to patients

Project Deliverables

Custom web application
Patient profile management module
Appointment scheduling module
Customer support dashboard
Reporting and analytics
Role-based access control

Project Solution

Ravn.co designed and built a centralized custom web application for EyeCare Partners to support operational and customer support teams. They implemented patient profile management, appointment scheduling with automated reminders, a customer support dashboard, reporting and analytics, and secure role-based access control. The implementation used React for the front end and Node.js with PostgreSQL for the back end, and the team followed best-practice software-development approaches with attention to healthcare data privacy.

Project Outcome

Improved operational efficiency and patient management
Substantial reduction in response times for patient inquiries
Reduced no-show rates through appointment scheduling and automated reminders
Increased patient satisfaction and better resource allocation

Platforms

Tech Stack

React.js
Node.js
PostgreSQL

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Ravn's work improved the client's operational efficiency and patient management, reduced response times for patient inquiries, enhanced resource allocation, and boosted satisfaction rates. The team offered regular updates, feedback, and check-ins and showcased responsiveness and attention to detail.”
Joe Gracz
VP of IT Technology
Date: 11/01/2024