endorsedCompleted

Platform Modernization for Sports & Culture Co

Services Covered:

Legacy Application Modernization • Mobile Application Development • UI/UX Design

Industry

Media

Duration

23 months

Budget

Confidential

Start Date

1 November 2021

Team Size

6-10 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

80/100

Strong

Project Capability Score (PCS) estimates how capable Rare Crew is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

London, United Kingdom

Project Summary

Rare Crew upgraded and modernized a nine-year-old approvals web and mobile platform for a global sports and culture company, improving UI/UX and consolidating multiple platform versions into a single system. The engagement improved performance and reduced hosting and maintenance costs while increasing user satisfaction and reducing workflow times.

Key Challenges

Work in licensing industry for a product approvals product
Modernize a nine-year-old approvals web and mobile platform
Improve performance and user experience based on client, brand manager, and licensee feedback
Consolidate multiple platform versions to reduce hosting and maintenance costs

Project Deliverables

Upgraded and modernized web platform and mobile app using Angular
Enhanced UI/UX and workflow improvements
Consolidated three platform versions into a single system

Project Solution

Rare Crew upgraded and modernized the client's nine-year-old approvals web platform and mobile app, implementing Angular to improve performance. They reworked the UI/UX with functional and workflow improvements based on stakeholder feedback and consolidated three platform versions into a single system to reduce hosting, support, and maintenance costs.

Project Outcome

Achieved a minimum 30% reduction in user wait times
Attained a 50% increase in user satisfaction ratings
Realized a 20% reduction in average approval workflow time
Achieved a 20% reduction in hosting and maintenance costs
Collected positive feedback from 80% of clients, brand managers, and licensees

Platforms

Web
Mobile

Tech Stack

Angular

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Thanks to their new platform, the client saw a 30% decrease in user wait time, a 50% increase in user satisfaction, a 20% decrease in user workflow time, and a 20% decrease in maintenance costs. Rare Crew was brilliant, responsive, committed, and customer-centric, delivering items on time.”
Jaspreet Kambo
Business Analyst Enterprise Solutions
Date: 12/12/2023