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Platform Modernization for Sports & Culture Co

Services Covered:

Legacy Application Modernization • Mobile Application Development • UI/UX Design
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Industry
Industry

Media

Duration
Duration

23 months

Budget
Budget

Confidential

Start Date
Start Date

1 November 2021

Team Size
Team Size

6-10

Engagement Model
Engagement Model

Nearshore

Project Capability Score (PCS)

gauge meter
80/100
Strong

Project Capability Score (PCS) estimates how capable Rare Crew is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

mapLondon, United Kingdom

Project Summary

Rare Crew upgraded and modernized a nine-year-old approvals web and mobile platform for a global sports and culture company, improving UI/UX and consolidating multiple platform versions into a single system. The engagement improved performance and reduced hosting and maintenance costs while increasing user satisfaction and reducing workflow times.

Key Challenges

  • Work in licensing industry for a product approvals product
  • Modernize a nine-year-old approvals web and mobile platform
  • Improve performance and user experience based on client, brand manager, and licensee feedback
  • Consolidate multiple platform versions to reduce hosting and maintenance costs

Project Deliverables

  • Upgraded and modernized web platform and mobile app using Angular
  • Enhanced UI/UX and workflow improvements
  • Consolidated three platform versions into a single system

Project Solution

Rare Crew upgraded and modernized the client's nine-year-old approvals web platform and mobile app, implementing Angular to improve performance. They reworked the UI/UX with functional and workflow improvements based on stakeholder feedback and consolidated three platform versions into a single system to reduce hosting, support, and maintenance costs.

Project Outcome

  • Achieved a minimum 30% reduction in user wait times
  • Attained a 50% increase in user satisfaction ratings
  • Realized a 20% reduction in average approval workflow time
  • Achieved a 20% reduction in hosting and maintenance costs
  • Collected positive feedback from 80% of clients, brand managers, and licensees

Platforms

  • WebWeb
  • MobileMobile

Tech Stack

  • AngularAngular

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Thanks to their new platform, the client saw a 30% decrease in user wait time, a 50% increase in user satisfaction, a 20% decrease in user workflow time, and a 20% decrease in maintenance costs. Rare Crew was brilliant, responsive, committed, and customer-centric, delivering items on time.”

Jaspreet Kambo

Business Analyst Enterprise Solutions

Note: This endorsement is based on publicly available client feedback from external review sources.

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