endorsedOngoing

Custom CRM Migration and Module Development for Entertainment Company

Services Covered:

Custom Software Development

Industry

Arts, Entertainment & Recreation

Duration

155 months

Budget

Confidential

Start Date

1 September 2013

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

77/100

Good

Project Capability Score (PCS) estimates how capable Rare Crew is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Tampa, United States of America

Project Summary

Rare Crew assisted an entertainment company in migrating their CRM from Microsoft Dynamics to a .NET-based solution and built an entirely new architecture. They developed and enhanced sales and accounting modules and provide ongoing development and maintenance support. The engagement began in September 2013 and remains active, with a small dedicated team and project coordination managed via Jira.

Key Challenges

Develop a custom CRM system

Project Deliverables

Migration from Microsoft Dynamics to .NET
New CRM architecture
Enhanced sales module
Enhanced accounting module

Project Solution

They supported CRM development by migrating the client's Microsoft Dynamics solution to .NET, built an entirely new system architecture, and enhanced and developed the client's sales and accounting modules. They continue to provide ongoing development and support for the CRM.

Project Outcome

Seamless transition from the legacy system to the new CRM
Excellent ongoing support and rapid problem resolution
New architecture with multiple features and complex plugins
Strong product knowledge and proactive issue anticipation

Platforms

Tech Stack

.NET

Client Endorsement

Overall Review Rating

4.5

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Rare Crew has executed excellent work. After building the new solution from the ground up, they've delivered new modules. They've demonstrated their ability to foresee issues and proactive suggest potential solutions. They also have wide-ranging technical expertise, making them an ideal partner.”
Anonymous
Business & IT Systems Analyst
Date: 09/15/2020