endorsedOngoing

EdTech Platform: Backend Stabilization & Mobile/iOS Development

Services Covered:

Website Development • Mobile Application Development

Industry

Education

Duration

91 months

Budget

50K - 199K

Start Date

1 January 2019

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

82/100

Strong

Project Capability Score (PCS) estimates how capable Railwaymen is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Kuwait

Project Summary

Railwaymen took over development for an EdTech platform in January 2019, fixed major Ruby on Rails backend issues and stabilized the infrastructure. They implemented backend improvements that prevented further customer loss and are now progressing with web-responsive mobile work and iOS development. Their interventions materially improved uptime and supported growth.

Key Challenges

Replace an underperforming third-party provider urgently.
Regain control over infrastructure and fix lack of documentation.
Stabilize a crashing platform to halt customer churn.

Project Deliverables

Backend (Ruby on Rails) codebase fixes
Infrastructure stabilization and documentation
Web-responsive mobile front end
iOS application development
Ongoing development and support

Project Solution

Railwaymen immediately took over the failing platform, diagnosed and fixed numerous backend issues in the Ruby on Rails codebase and stabilized the infrastructure despite poor prior documentation. They implemented infrastructure improvements that increased uptime, worked through each code problem, and progressed the project into web-responsive mobile development and iOS work. The vendor provided developers who communicate daily and added project management and design resources as needed.

Project Outcome

Dramatically improved uptime and infrastructure stability.
Doubled the platform's userbase.
Enabled ongoing daily communication and faster response times through Slack and available developers.

Platforms

Web
Mobile

Tech Stack

Ruby on Rails
iOS

Client Endorsement

Overall Review Rating

4.88

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The corrections Railwaymen made to the infrastructure were essential to the platform’s survival. They have useful resources and network contacts at their disposal, and their developers are available to communicate on a daily basis.”
Anonymous
CTO
Date: 09/09/2019