endorsedOngoing

Salesforce Apex Product Development for Sales Canary

Services Covered:

Custom Software Development • Software Product Development

Industry

Software Development

Duration

132 months

Budget

50K - 199K

Start Date

1 August 2015

Team Size

6-10 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

76/100

Good

Project Capability Score (PCS) estimates how capable QBurst is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Sales Canary

San Francisco, United States of America

Project Summary

QBurst provided full-scope Salesforce Apex development and design for Sales Canary, integrating third-party reporting tools (Highcharts) and an AI predictive modeling component into the Salesforce platform. The desktop version is complete and in use with generally positive, feature-focused feedback; the mobile version remains in development. The engagement has been ongoing since August 2015 and includes flexible, scalable team resourcing and ongoing product support.

Key Challenges

Build a Salesforce Apex product
Integrate third-party reporting tools and an AI predictive modeling component into Salesforce
Deliver desktop and mobile user interfaces and provide ongoing support and product expansion

Project Deliverables

Salesforce Apex product
AI predictive modeling component integrated into Salesforce
Third-party reporting integration (Highcharts)
Desktop UI
Mobile UI
Ongoing support and product expansion

Project Solution

QBurst designed, architected, built, tested and continues to support the client's Salesforce-based product. They developed UI for both desktop and mobile, integrated Highcharts for reporting, and built and integrated an AI predictive modeling component into Salesforce. The vendor provided additional web, analytics and AWS resources and scaled a 2–8-person team as required, offering ongoing product expansion and support.

Project Outcome

Customers adopted the desktop product and provided positive, feature-focused feedback.
Ongoing usage with the mobile version still in development and incremental feature delivery.
Flexible team scaling and generally satisfactory timelines enabled a sustained engagement despite some delays attributed to Salesforce security/policy constraints.
Additional UI, web, analytics, and AWS expertise supported the product lifecycle.

Platforms

CRM
Desktop
Mobile
Web
Cloud

Tech Stack

Amazon Web Services (AWS)

Client Endorsement

Overall Review Rating

4.88

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Feedback from customers has been positive. The team had to learn the Salesforce Lighting framework using their resources, and the successful end product proved the hard work worth it. Their scaling flexibility and varied communication helped solidify future collaboration.”
Alluri Raju
Co-Founder
Date: 10/27/2017