Loyalty Program System for Shopping Centers
Services Covered:

Industry
Software Development
Duration
6 months
Budget
10K - 49K
Start Date
1 August 2020
Team Size
1-5
Engagement Model
Onshore
Project Capability Score (PCS)
77/100
Good
Project Capability Score (PCS) estimates how capable Qarbon IT is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS
Client
Confidential
Project Summary
Qarbon IT provides ongoing development for a software company building a new loyalty program system for shopping centers. The scope includes server-side architecture, APIs for mobile and POS, system software and a supporting website, with integrations to Firebase and marketing/communication tools. A basic version has launched at two customers and the product is being expanded; the team communicates via Slack and ClickUp with weekly status updates.
Key Challenges
- Build a scalable new version of a dedicated loyalty-system for shopping centers
- Adopt new technologies and improve the current system's operation
Project Deliverables
- Server-side system architecture
- API for mobile applications and POS devices
- System software
- Dedicated website to support the program
- Implementation at two clients
Project Solution
The vendor developed the server-side system architecture, implemented APIs for mobile applications and POS devices, built system software and prepared a dedicated support website. They implemented the system for two clients and integrated external tools including Firebase, Sendinblue, serversms and temaillabs. Initial core development involved 4-5 people; ongoing maintenance is handled by two permanent developers.
Project Outcome
- Basic version launched at two customers
- Product is partially completed and currently being expanded with planned new functionality
- Weekly work statuses established and ongoing communication via Slack and ClickUp
Platforms
Web
Mobile
POS
Tech Stack
Node.js
Vue.jsFirebase
Client Endorsement
Overall Review Rating
4.75
5 out of 5 stars
Timeliness
Cost Rating
Willing to Refer
Quality of Deliverables
“Qarbon IT is still working on the expansion and updating some of the modules of the system. The client also plans on integrating new functionalities this year. The team is utilizing Slack and ClickUp for project communication. Weekly work status are also available for the project.”
Note: This endorsement is based on publicly available client feedback from external review sources.
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