endorsedOngoing

Loyalty Program System for Shopping Centers

Services Covered:

Custom Software Development • API Development • Application Integration

Industry

Software Development

Duration

72 months

Budget

10K - 49K

Start Date

1 August 2020

Team Size

1-5 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

77/100

Good

Project Capability Score (PCS) estimates how capable Qarbon IT is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Katowice, Poland

Project Summary

Qarbon IT provides ongoing development for a software company building a new loyalty program system for shopping centers. The scope includes server-side architecture, APIs for mobile and POS, system software and a supporting website, with integrations to Firebase and marketing/communication tools. A basic version has launched at two customers and the product is being expanded; the team communicates via Slack and ClickUp with weekly status updates.

Key Challenges

Build a scalable new version of a dedicated loyalty-system for shopping centers
Adopt new technologies and improve the current system's operation

Project Deliverables

Server-side system architecture
API for mobile applications and POS devices
System software
Dedicated website to support the program
Implementation at two clients

Project Solution

The vendor developed the server-side system architecture, implemented APIs for mobile applications and POS devices, built system software and prepared a dedicated support website. They implemented the system for two clients and integrated external tools including Firebase, Sendinblue, serversms and temaillabs. Initial core development involved 4-5 people; ongoing maintenance is handled by two permanent developers.

Project Outcome

Basic version launched at two customers
Product is partially completed and currently being expanded with planned new functionality
Weekly work statuses established and ongoing communication via Slack and ClickUp

Platforms

Web
Mobile
POS

Tech Stack

Node.js
Vue.js
Firebase

Client Endorsement

Overall Review Rating

4.75

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Qarbon IT is still working on the expansion and updating some of the modules of the system. The client also plans on integrating new functionalities this year. The team is utilizing Slack and ClickUp for project communication. Weekly work status are also available for the project.”
Anonymous
CTO
Date: 02/25/2021