EndorsedendorsedOngoing

WordPress Website & Custom Plugins for Publishing Organization

Services Covered:

Custom Software Development • CMS Development • Website Development • UI/UX Design • Cloud Infrastructure Management • Managed IT Services
Project hero — replace with case study imagery
Industry
Industry

Media

Duration
Durationinfo-circle

7 months

Budget
Budget

50K - 199K

Start Date
Start Date

1 September 2018

Team Size
Team Size

6-10

Engagement Model
Engagement Model

Nearshore

Project Capability Score (PCS)

gauge meter
74/100
Good

Project Capability Score (PCS) estimates how capable Q agency is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS


Client

Confidential

map United Kingdom

Project Summary

Q Software designed, built and continues to support a WordPress e-commerce site for a publishing organization, including custom plugins and UI work. They also set up a CMS and migrated hosting to Amazon Web Services. Internal feedback praises the vendor's quality, responsiveness and ability to deliver on time despite client-side issues. The engagement began in September 2018 and remains ongoing.

Key Challenges

  • Launch a new e-commerce website within a 6–8-week timeframe.
  • Require external resources to design, build, and host the site quickly.

Project Deliverables

  • WordPress website
  • User interface and design
  • Custom WordPress plugins
  • Content management system
  • Hosting on Amazon Web Services
  • Ongoing support and hosting

Project Solution

Q Software served as the architect for the entire site: they handled site design, built the WordPress site, created the user interface, and developed custom plugins to scale required features. They set up a content management system and moved hosting to Amazon Web Services when the client could not. The vendor provided the design and development team (one designer and 6–7 developers) and supported the project management role at 50% time, then continued to support and host the site as an ongoing engagement.

Project Outcome

  • The vendor delivered a high-quality, error-free website.
  • The initial launch was delivered on time (December 2018) despite significant challenges.
  • Internal stakeholders were pleased with the site and the vendor's responsiveness.
  • Business metrics did not improve substantially due to a weak business case (not attributed to the vendor).

Platforms

  • WebWeb
  • CloudCloud

Tech Stack

  • Amazon Web Services (AWS)Amazon Web Services (AWS)
  • WordPressWordPress

Client Endorsement

Overall Review Rating

4.88star5 out of 5 stars

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Internal feedback has been overwhelmingly positive. Q Software’s responsiveness and ability to turn constructive feedback into implementable, on-time deliverables are hallmarks of their work. Their calm demeanor and can-do attitude make them a valuable partner.”

Lana Went

Business Analyst & Delivery Lead

Note: This endorsement is based on publicly available client feedback from external review sources.

More Projects by Q agency