EndorsedendorsedOngoing

Pharmaceutical Stock-Out Management Web Application

Services Covered:

Custom Software Development • UI/UX Design • Web Application Development
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Industry
Industry

Pharmaceuticals & Biotechnology

Duration
Durationinfo-circle

61 months

Budget
Budget

200K - 999K

Start Date
Start Date

1 January 2020

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Nearshore

Project Capability Score (PCS)

gauge meter
78/100
Good

Project Capability Score (PCS) estimates how capable Q agency is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS


Client

Confidential

map Switzerland

Project Summary

Q Agency designed and developed a Symfony-based web application for a pharmaceutical company to manage stock-out situations; the app has been launched in 11 countries. The vendor performed market research, built the app from scratch, and continues to provide front- and backend development, maintenance and regular upgrades. The client praises the team's competencies, speed, on-time delivery and predictable budgeting while noting room for improved team continuity on long-term work.

Key Challenges

  • Build an online tool to manage stock-out situations in the markets
  • Address pharmacists' needs through market-research-driven features

Project Deliverables

  • Web application
  • Front-end and back-end development
  • Data integrations with Ministry of Health, internal data, and competitor data
  • Ongoing maintenance and upgrades

Project Solution

Q Agency conducted market research to identify pharmacists' needs, then designed and built a web application from scratch using Symfony. They implemented front- and backend development, connected multiple data sources (Ministry of Health, internal and competitor data), and integrated the app with a partner-managed data warehouse and hosting. Over time they proposed and implemented upgrades and design improvements based on user behavior insights and remain responsible for ongoing maintenance and feature development.

Project Outcome

  • Reliable delivery and adherence to deadlines
  • Respect for budget and predictable development costs
  • Ongoing maintenance and upgrades across 11 countries
  • Effective project management using Teamwork and regular communications

Platforms

  • WebWeb

Tech Stack

  • Symfony FrameworkSymfony Framework

Client Endorsement

Overall Review Rating

4.63star5 out of 5 stars

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Q Agency is a reliable team with impressive competencies, quality outputs, and speed. The team responds to assigned tasks immediately and delivers work on time, collaborating via Teamwork. Q agency respects the project's budget and communicates via email and weekly meetings.”

Anonymous

Head Customer Engagement Pharmacy Channel

Note: This endorsement is based on publicly available client feedback from external review sources.

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