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ReviewPro Hotel Reputation Management — Java Development

Services Covered:

Custom Software Development • Mobile Application Development • Website Development • AI and Machine Learning • Test Automation • Software QA and Testing
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Industry
Industry

Hospitality, Travel & Tourism

Duration
Duration

136 months

Budget
Budget

200K - 999K

Client Size
Start Date

1 April 2015

Team Size
Team Size

6-10 Employees

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
80/100
Strong

Project Capability Score (PCS) estimates how capable ProfITsoft is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

ReviewPro

mapBarcelona, Spain

Project Summary

A SaaS company (ReviewPro) hired ProfITsoft for Java-based web and mobile development and ongoing support of its hotel reputation management platform. ProfITsoft supplied engineers to scale development, implemented a proprietary Java data-collection algorithm and an AI chatbot, and built cloud-based guest satisfaction tooling. Their work helped the client raise more than €3M, win industry awards, and expand the product to 60,000+ hospitality customers.

Key Challenges

  • Build next-generation version of Hotel Reputation Management software

Project Deliverables

  • Proprietary Java-based data collection algorithm
  • AI-powered chatbot
  • Cloud-based guest satisfaction management system
  • Secure requests routing configuration
  • Omnichannel communication messaging
  • Integration middleware to unify third-party data
  • Quality assurance with 70% functionality covered by autotests
  • UI and mobile-friendly application layout
  • Support to accelerate mobile application development

Project Solution

ProfITsoft provided a 6-10 person engineering team to augment the client's in-house developers, delivering Java development for web and mobile platforms and ongoing support. They implemented a proprietary Java-based data collection algorithm, built an AI-powered chatbot, created a cloud-based guest satisfaction management module, configured secure request routing and omnichannel messaging, integrated dozens of third-party hospitality services via middleware, and implemented QA with extensive autotest coverage.

Project Outcome

  • Raised more than €3M from investors
  • Won industry awards including Travel Innovation Summit recognition
  • Product adopted by 60,000+ hospitality businesses
  • Became part of Shiji Information Technology
  • Covered 70% of solution functionality with autotests to improve stability

Platforms

  • WebWeb
  • MobileMobile
  • CloudCloud

Tech Stack

  • JavaJava

Client Endorsement

Overall Review Rating

4.88star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“ProfITsoft's work has helped the client streamline their workflow, raise €3 million from investors, and win awards within their industry. ProfITsoft leads an organized, flexible, and communicative process through multiple user-friendly tools. The client praises the team's unique Java skills.”

Aleksei Udatšnõi

Former CTO

Note: This endorsement is based on publicly available client feedback from external review sources.