endorsedOngoing

Intranet Development for Food Manufacturing Company

Services Covered:

Website Development

Industry

Engineering & Manufacturing

Duration

235 months

Budget

200K - 999K

Start Date

1 January 2007

Team Size

11-15 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

72/100

Good

Project Capability Score (PCS) estimates how capable Polcode is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Philadelphia, United States of America

Project Summary

Polcode built and has maintained a Ruby on Rails intranet for an industrial food manufacturer to centralize documentation, automate sample-request workflows, and send notifications to customers and suppliers. The system expanded from a single application to about a dozen used by a couple hundred users across the company's facilities. The client praises Polcode’s responsiveness, independent project management and the system’s reliability and documentation benefits.

Key Challenges

Lack of transparency across multiple facilities and outdated sample-request procedures
Need to comply with food documentation regulations and centralize quality-assurance records
Requirement to automate sample-order workflow, route orders to correct factories, and generate notifications and reports
Prior developer left, creating the need for vendor redundancy and retained coders/project managers

Project Deliverables

Intranet built on Ruby on Rails
Document sharing system
Workflow automation for sample requests
Automatic notifications and reporting
Multiple internal applications (expanded from 1 app to a dozen)

Project Solution

Polcode designed and built a custom intranet using Ruby on Rails based on the client's documented workflows. They implemented document sharing, automated workflow tasks for sample requests, notification and reporting features for customers and suppliers, and expanded the platform over time into multiple applications used across the organization. The vendor provided ongoing maintenance and project management via Redmine.

Project Outcome

Customers, suppliers, and inspectors praised the custom system
Improved transparency and documentation across facilities
Vendor provided responsive support and managed the project efficiently, enabling independent handling of tasks

Platforms

Tech Stack

Ruby on Rails

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Customers and suppliers continue to praise the system’s systematic documentation and reliability. Polcode’s team is responsive and intuitive throughout projects, and their ability to work independently is advantageous. Their economical project management and task assignment are also notable.”
Linda Schalles
Communications Manager
Date: 11/28/2017