endorsedCompleted

Intranet Suite & Sample-Request Workflow for Hydrating Humanity

Services Covered:

Custom Software Development • Website Development

Industry

Non-profit Organizations

Duration

13 months

Budget

10K - 49K

Start Date

1 September 2023

Team Size

6-10 Employees

Engagement Model

Nearshore

Project Capability Score (PCS)

78/100

Good

Project Capability Score (PCS) estimates how capable Out Origin is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Hydrating Humanity

Winston-Salem, United States of America

Project Summary

Out Origin built a Ruby on Rails intranet suite for a nonprofit to automate sample requests, route orders to appropriate factories, and generate reports and notifications. The initial application evolved into a suite of a dozen applications used by hundreds of users to facilitate interactions with customers and suppliers and automate supplier notifications and complaint logging. The client praised the team's responsiveness, quality of delivery, and effective project management using Redmine.

Key Challenges

Enhance transparency and efficiency across facilities
Replace outdated procedures for handling sample requests that caused delays and confusion
Automate sample order submissions and route them to appropriate factories
Generate timely reports and notifications throughout the process

Project Deliverables

Intranet solution
Sample request workflow
Suite of applications (expanded to a dozen apps)
Automated supplier notifications
Complaint logging system

Project Solution

Out Origin developed a Ruby on Rails intranet solution and implemented an initial workflow to automate and manage sample requests. They tailored the system to the client's needs, routing sample orders to appropriate factories, generating reports and notifications, automating supplier notifications, and adding complaint-logging functionality. The single application was expanded over time into a suite of about a dozen applications used nationally.

Project Outcome

Consistent praise from customers, suppliers, and inspectors for the system's efficiency
High-quality results delivered with strong knowledge transfer and responsiveness
Improved project management and organization via Redmine

Platforms

Tech Stack

Ruby
Redmine

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Out Origin delivered a custom-built system that has received positive feedback from end users. The team was responsive to the client's needs and provided high-quality results. Out Origin's proficiency in English made communication simple and effective.”
Matt Peterson
Founder
Date: 12/19/2024