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Maintenance & Feature Development for LegalTech Contract-Review Platform

Services Covered:

Custom Software Development
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Industry
Industry

Legal

Duration
Duration

30 months

Budget
Budget

200K - 999K

Start Date
Start Date

1 August 2019

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
69/100
Good

Project Capability Score (PCS) estimates how capable OS-System is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

mapBrisbane, Australia

Project Summary

OSSystem provided ongoing maintenance and feature development for a legal-tech contract-review platform serving commercial real estate. They stabilized the application after the original CTO left, implemented a document-processing pipeline, web forms, and reporting/visualization features using React, Node.js, PostgreSQL, and AWS. Over a 2.5-year engagement the client reported no technical issues limiting business growth and praised the vendor's project management and reliability.

Key Challenges

  • Take over and stabilize an existing application after the departure of the original CTO
  • Ensure the platform was robust and reliable to support business growth
  • Build and deliver additional functionality to meet the CEO's roadmap

Project Deliverables

  • Document processing pipeline
  • Web data-capture forms
  • Reporting and visualization outputs (written reports, tabular pages, charts)
  • Stabilized and enhanced application through maintenance and new feature development

Project Solution

The vendor familiarized themselves with the existing application, established working processes, stabilized key functionality, and implemented a long series of new features as directed by the CEO. They built and maintained a document-processing pipeline, web-based data-capture forms, and reporting/visualization outputs. The stack comprised React and Node.js with PostgreSQL and hosting on AWS; work included ongoing maintenance, reliability improvements, and iterative feature development overseen by a part-time senior project manager.

Project Outcome

  • No technical incidents that limited the client's ability to take on new projects during the 2.5-year engagement.
  • Reduced human input time by c.30% through workflow improvements.
  • Consistent reliable delivery and effective project management ensuring timelines were met.

Platforms

  • WebWeb
  • CloudCloud

Tech Stack

  • React.jsReact.js
  • Node.jsNode.js
  • PostgreSQLPostgreSQL
  • Amazon Web Services (AWS)Amazon Web Services (AWS)
  • JavaScriptJavaScript

Client Endorsement

Overall Review Rating

4.88star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

Thanks to OSSystem's support, we've never had a single technical issue with our application, and we're fully satisfied. A skilled project manager on their side kept the workflow smooth and every task on track. They were also flexible and dependable.

Anonymous

CEO

Note: This endorsement is based on publicly available client feedback from external review sources.

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