endorsedCompleted

AWS Domain & SES Support for E-commerce Company

Services Covered:

Cloud Consulting and Services

Industry

E-commerce & Retail

Duration

1 month

Budget

Less than 10K

Start Date

1 May 2024

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

81/100

Strong

Project Capability Score (PCS) estimates how capable OneData Software Solutions is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Waterford, Ireland

Project Summary

OneData Software Solutions LLC provided AWS support to an e-commerce client to resolve custom domain DNS/DKIM issues that were preventing Amazon SES activation. A small team of two experts delivered fast, professional remote troubleshooting and screensharing, enabling the client to complete their business setup. The client praised the team's collaboration, speed, and presentation of the process.

Key Challenges

Activate custom domain and fix incorrect DNS/DKIM records
Protect domain using Google Admin
Find an experienced, skilled team that could deliver quickly

Project Deliverables

Fixed custom domain DNS records
Configured DKIM for SES
Enabled domain protection in Google Admin
Remote troubleshooting and screensharing support

Project Solution

OneData assigned two experts who troubleshot and fixed DNS records that prevented Amazon SES activation, corrected DKIM issues, and assisted with configuring domain protection via Google Admin. The work included remote troubleshooting and screensharing to walk the client through the fixes and explain the process.

Project Outcome

Client was able to complete business setup and open for business
Client expects to increase the business model threefold
Issue resolved quickly with impressive project management and collaboration

Platforms

Cloud

Tech Stack

Amazon Web Services (AWS)

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“OneData Software Solutions LLC offered outstanding assistance, allowing the client to finally complete the setup and open their business. The team was experienced, skilled, and professional, offering impressive collaboration skills and fast deliveries. Moreover, the process was well presented.”
Jennifer Phelan
Sales Admin
Date: 05/24/2024