endorsedCompleted

WordPress & E-commerce Development for Muse Paintbar

Services Covered:

Website Development

Industry

Arts, Entertainment & Recreation

Duration

72 months

Budget

200K - 999K

Start Date

1 January 2013

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

74/100

Good

Project Capability Score (PCS) estimates how capable OnGraph Technologies Corporation is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Muse Paintbar

New York City, United States of America

Project Summary

OnGraph provided long-term development support for Muse Paintbar, building and maintaining customer-facing WordPress e-commerce sites and an internal CMS as the business scaled from a single store to 30 locations. They supported both public-facing booking/purchase flows and employee administration features, and project management was coordinated via Asana.

Key Challenges

Need for a trusted development partner throughout the company's lifecycle
Requirement to scale development support as the business expanded to multiple locations

Project Deliverables

Customer-facing WordPress sites
E-commerce integration for event purchases
Internal content management system (CMS)
Admin functionality for event creation, reservations, refunds, and reporting

Project Solution

They were engaged via Upwork to develop and maintain the company's customer-facing WordPress and e-commerce sites and an internal CMS. The vendor implemented booking and purchase flows across multiple locations, built admin tools for creating events, searching reservations, issuing refunds, and running reports, and provided ongoing development support as the business scaled from a single store to 30 stores. Project work and coordination were managed primarily by two individuals from the vendor.

Project Outcome

Vendor enabled business operations and growth across multiple locations
Project management via Asana proved highly effective despite time zone differences
High client satisfaction and perceived critical impact on company success

Platforms

Tech Stack

WordPress
Asana

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Organized and committed to long-term success, OnGraph has proved capable of providing comprehensive development services. Their diverse abilities and professional management have empowered them to deliver a robust digital presence.”
Peter A. Levin
CTO
Date: 03/01/2019