endorsedOngoing

Appointment Booking SaaS Redevelopment (Ruby)

Services Covered:

Software as a Service (SaaS) Development • Website Development • UI/UX Design

Industry

Software Development

Duration

113 months

Budget

10K - 49K

Start Date

1 March 2017

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

75/100

Good

Project Capability Score (PCS) estimates how capable OnGraph Technologies Corporation is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Amsterdam, Netherlands

Project Summary

OnGraph is redeveloping a web-based appointment booking SaaS using Ruby, delivering core modules including payments, POS, and financial components while improving the UI. The vendor provides ongoing development and project management support; the engagement has progressed in line with scope though the MVP experienced delays due to significant bugs.

Key Challenges

Redevelop the entire appointments module system using Ruby
Create a modern, Bootstrap-based UI and automated, integrated processes for scheduling, payments, and inventory
Ensure the platform is future-proof and supports flexible payment modules and POS functionality

Project Deliverables

Complete appointment booking platform (SaaS)
Financial module and payment integration
Point-of-sale (POS) module
MVP and ongoing feature enhancements with UI improvements

Project Solution

OnGraph was contracted to redevelop the appointments module system using Ruby and to build a complete appointment platform including a financial module, payment module, POS, and other features. The client supplied detailed functional and technical documentation and a technical blueprint; OnGraph implemented the platform, enhanced the UI based on Bootstrap techniques, and provided ongoing feature development and bug fixes.

Project Outcome

Development progressing in line with timeframe and scope, with the client generally satisfied
MVP launch delayed due to significant bugs, prompting parallel work on essential features
Professional project management with regular communication via Skype, Slack, and Google Hangout

Platforms

Web
SaaS

Tech Stack

Ruby
Bootstrap

Client Endorsement

Overall Review Rating

4.75

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“OnGraph’s transparent development process, communication, and professionalism contribute to satisfactory results. Despite initial bugs in the MVP, the team is able to meet most deadlines. However, they could better manage timeframe expectations for developing complex features.”
Fawad Tiemoerie
CEO
Date: 12/09/2017