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Android & iOS Development for Chat App Startup

Services Covered:

Mobile Application Development
Project hero — replace with case study imagery
Industry
Industry

Software Development

Duration
Duration

17 months

Budget
Budget

Less than 10K

Start Date
Start Date

1 May 2017

Team Size
Team Size

Confidential

Engagement Model
Engagement Model

Nearshore

Project Capability Score (PCS)

gauge meter
67/100
Good

Project Capability Score (PCS) estimates how capable OM Software is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

map Singapore

Project Summary

OMSOFTWARE was engaged to build an Android and iOS messenger app for a Singapore-based chat startup and promised delivery within 90 days via milestone-based development. The engagement experienced significant payment disputes and delays, extending development to over 500 days; the client paid $6,500 for the first milestone but development stalled and the delivered app had serious functional and UI/UX issues, leading the client to abandon the project.

Key Challenges

  • Deliver a market-ready Android/iOS messenger app within 90 days to secure investors.
  • Build a platform suitable for future expansion with additional functions.
  • Manage milestone-based payments and contractual obligations while maintaining development momentum.

Project Deliverables

  • Android and iOS messenger mobile app
  • Milestone-based deliverables (first milestone completed)

Project Solution

The vendor committed to produce an Android and iOS chat app within 90 days using a milestone-based approach. They divided the work into milestones tied to payments as per contract; the client communicated primarily with a business development lead and a developer and also spoke with the CEO. The vendor completed the first milestone but later insisted on advanced payment contrary to the contract, which halted progress.

Project Outcome

  • Production was delayed for over 500 days, far beyond the 90-day target.
  • The client paid $6,500 for the first milestone but development stalled due to payment disputes.
  • The delivered app was malfunctioning with poor UI/UX and frequent crashes; the client abandoned the project.

Platforms

  • MobileMobile

Tech Stack

  • AndroidAndroid
  • iOSiOS

Client Endorsement

Overall Review Rating

1star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Instead of meeting the 90-day timeline, the project faced several delays due to payment issues. OMSOFTWARE completed the first development milestone but insisted on advanced payment. This contradicted the contract and prolonged development to 500 days, which soured the engagement.”

John Yeo

Director

Note: This endorsement is based on publicly available client feedback from external review sources.

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