endorsedCompleted

Web & Mobile Apps for Wholesale Food Supply Chain

Services Covered:

Custom Software Development

Industry

E-commerce & Retail

Duration

27 months

Budget

10K - 49K

Start Date

1 March 2017

Team Size

Confidential

Engagement Model

Offshore

Project Capability Score (PCS)

73/100

Good

Project Capability Score (PCS) estimates how capable OM Software is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

United States of America

Project Summary

OMSOFTWARE developed a suite of internal and external applications for a wholesale food supplier, including a web admin, a delivery app for drivers, and a customer mobile app on Android and iOS. The vendor built solutions to manage a catalog of over 10,000 SKUs and to support reliable order delivery. OMSOFTWARE was noted for competitive pricing, timely delivery, and direct involvement from leadership to ensure smooth project management.

Key Challenges

Business model differed from standard B2B or B2C approaches, requiring a custom solution
Need to provide access to a catalog of more than 10,000 different SKUs to business users
Requirement to reliably deliver orders on demand, including robust morning delivery handling

Project Deliverables

Web application for customers
Web admin for HQ team
Driver (delivery) application
Customer mobile app (Android and iOS)
Order management/ordering guide feature

Project Solution

OMSOFTWARE developed a multi-component solution consisting of a customer-facing web application, a web admin portal for the HQ team, a driver delivery application, and native customer mobile apps on Android and iOS. They implemented an order-management/ordering guide that supports many concurrent users placing orders and built a robust delivery app to handle parallel tasks required for morning deliveries. The vendor organized the work across Web Management, App Development, and Digital Marketing teams and engaged directly with the client CEO during delivery.

Project Outcome

Vendor delivered cost-competitive proposals and beat other suppliers on pricing
Orders are managed well and the client's team can use the software without instructions
Client reported high satisfaction and that the vendor exceeded expectations

Platforms

Web
Mobile

Tech Stack

Android
iOS

Client Endorsement

Overall Review Rating

4.75

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“From their pricing to their timeliness, OMSOFTWARE PVT LTD beat out their competitors to deliver a set of functional apps. The solutions are intuitive enough for the internal team to use without a lengthy onboarding process. Direct input from OMSOFTWARE PVT LTD's leadership ensured a smooth process.”
Anonymous
Founder & CEO
Date: 10/27/2019