endorsedCompleted

Cruise Operator Booking System Development

Services Covered:

Custom Software Development

Industry

Hospitality, Travel & Tourism

Duration

24 months

Budget

50K - 199K

Start Date

1 January 2014

Team Size

6-10 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

72/100

Good

Project Capability Score (PCS) estimates how capable Octal IT Solution is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Australia

Project Summary

Octal Info Solutions developed a cruise-operator booking system in 2014–2016 for an Australian client, delivering native mobile applications and PHP APIs to interface with a legacy .NET CRM. The vendor provided architecture, QA/testing and regular reporting and used Jira and a scrum dashboard to track progress. The client praised the team's professionalism and testing processes and recommended the company as a reliable offshore developer.

Key Challenges

Develop a cruise booking system for an Australian company
Integrate new functionality with a legacy .NET CRM
Manage remote communication and ensure reliable outsourced delivery

Project Deliverables

Mobile applications
PHP APIs for integrating with a legacy .NET CRM
Architecture and system flow documentation
QA and testing reports (bug reports and test results)
Scrum dashboard / Jira tracking

Project Solution

The vendor built native mobile applications and implemented PHP APIs to interface with a legacy .NET CRM. A business analyst designed the system architecture and flow, and the team (including QA, designers, developers and a project manager) executed development, testing and reporting while using Jira and a scrum dashboard for tracking.

Project Outcome

Delivered a tested booking system with QA reports and bug-tracking
Features were delivered despite a 4-week delay on a 16-month project (client deemed acceptable)
Provided regular reporting and a scrum dashboard (Jira) to monitor progress
Client recommended the vendor and reported satisfactory quality

Platforms

Mobile
API/Integration Platform
CRM

Tech Stack

.NET
PHP

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Octal Info Solutions is commended for their QA [quality assurance] and testing abilities, plus ability to report professionally. Octal Info Solutions is recommended as a strong offshore developer.”
Anonymous
Technical Consultant
Date: 09/15/2016